Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Fortunately I didn’t have to use it. However had I tested positive for Covid and could not immediately return to the US I felt confident the policy would take care of the costs associated with quarantine
Victoria M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My parents are in their 90’s. It was very comforting knowing if something happen prior or during my trip I could be home without loosing the money invested in my trip.
Carol A. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My husband's health took a turn for the worse shortly before our scheduled cruise. His physician recommended that he not travel at that time. We filed a cancellation claim and were very satisfied with the outcome. It took about a month for the claim to be processed. I chose to handle the claim via their website and the process was easy to follow.
Cynthia P. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
My wife and I unfortunately had to cancel our cruise vacation due to a medical issue. The cancellation portion of our insurance was effective and covered all of our costs associated with this cancellation. The provider was easy to reach by phone and was prompt in sending the claim forms to me by email. After the claim was submitted I received my reimbursement within two weeks. I’m very pleased with this coverage and would highly recommend it to others.
Alan S. would
recommend this plan to a friend or relative.
I had a claim that was complicated because I had problems at both the beginning and end of my trip. The problems at the end became complicated because of steps I had to take at the beginning to get to my cruise. I had a little trouble filling out the claim forms, but sent a cover letter and they sorted it out and covered almost every thing I thought they would. There was one denied item that I didn't understand, but since they went over the max amounts that I thought they would cover I was very happy. The only problem was that my claim seemed to get hung up and I didn't get a response as fast I should have. When I called they expedited it and all was well.
Anne B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for providing your feedback on this policy. We are happy to hear that your claim was paid. If you have any questions or concerns when filing a claim, please feel free to reach out to our customer Advocates. We are available 7 days a week at 1-800-487-4722.