Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
AIG Travel
Travel Guard Gold
Luckily, it wasn’t needed!
Marjorie B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred Plus
The claim procedure was ridiculous. The forms asked for silly things such as show proof of payment for the insurance policy itself and show proof of payment for the cost of the cruise I went on. This was a MEDICAL claim for services while on a cruise ship.
The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
Neal P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
The process for filing the claim and settlement was very expeditious. The representative took the time to explain what I need to submit which was minimal.
Barbara W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Because we didn't need it, it was perfect!!
mary d. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
I believe returning customers using the same plan and company should be given a discount.
Daniel C. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. Due to insurance regulations we are not able to offer a discount for returning customers. We value your business and hope you will consider an AXA Travel Insurance policy for all your future travel needs.Feb 29,2016
The trip included a
cruise
AXA Assistance USA
Gold
I had medical treatment during our trip. I informed AXA before we got home and received a claim form. I filled it out and sent documentation (not difficult) and within a week I was informed that my claim was approved and I would receive a check within 2 weeks. Great service!
Sandra S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
Since it was not necessary to file a claim, I could not tell if the TravelSafe Classic plan was good. Prior experience with InsureMyTrip made me comfortable in knowing that I would be taken care of by TravelSafe in the event a problem occurred. I kept the TravelSafe emergency number with me at all times.
Joyce B. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Due to a personal tragedy at home my wife and I interrupted a cruise and returned home at the next port. The claim form and related documentation requested by AXA Assistance USA was emailed to their claims office on December 9th. On December 14th, I received an email from the claims adjuster confirming approval of the claim and that the payment check would be received in 10 to 15 business days. Based on my experience I would highly recommend this company.
John R. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Gold
We had to cancel our trip at least 8 months before. I thought we would be able to get all our money back, but we were not.
Nancy C. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. After cancelling your trip, you contacted AXA Assistance USA to cancel your travel insurance policy. The AXA Assistance USA Gold plan for residents of Illinois has a 10 day free look period, "You may cancel insurance under the Policy by giving Us or Our Administrator written notice within 10 days from the Effective Date. If You do this, We will refund Your premium paid provided You have not filed a claim under the Policy."
Unfortunately, your request to cancel the policy came outisde of the 10 day free look period so you were unable to receive a full refund of premium. However, AXA Assistance USA provided a pro-rated refund of premium under the following clause, "You have the right to cancel the Policy at any time by giving advance notice to Our Agent or Us (stating when thereafter the cancellation shall be effective). We will refund any unearned premium to You within 10 days of cancellation."
Please call us at 1-800-487-4722 if you have any questions or concerns.Dec 10,2015
The trip included a
cruise
tour
John Hancock
Gold
I have used InsureMyTrip for years and have always found it very useful and easy to use. I particularly like the way you can compare different companies using the same criteria to find the best price for what you need.
Georgette T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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