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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have tour and visited Iceland rated our Comprehensive Plans
4.54 out of 5
414
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Very disappointed in General Global Assistance and its deceptive marketing. We included and paid for "Cancel For Any Reason" except for a "listed covered event" in our coverage. We cancelled it per our own personal misgivings about Covid circumstances. While there were pandemic warnings about international travel, there were no restrictions about our travel.

This was misleading business, and we're very dissatisfied with the company's performance. Not only will we never use it again, it should be a warning to any members of the traveling public who may ever consider employing General Global Assistance.

Dennis Hanson and Diana Bell
Dennis H. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Sally
    Photo
    Thank you for your review. Please see the following response from Generali Global Assistance.

    "We're sorry to hear you had to cancel your trip and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased includes a variety of different covered events under which we can provide coverage if you are forced to cancel your trip. The plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, feel free to ask about it before you purchase the policy. Please reach out to us at the number or email provided above if you have any additional questions or concerns."
    Oct 13,2021
The trip included a
tour
AIG Travel Travel Guard Protect Assist
Didn't HAVE TO USE IT BUT GLAD TO HAVE IT.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Antonia Pozarski
    AIG Travel
    Photo
    Thank you for the positive review of the Protect Assist plan. We are glad your trip went well, and we appreciate that you chose AIG Travel to protect your travel investment.
    Aug 25,2021
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
With all the problems with COVID-19 this company went the extra mile and showed me just how great their business really is. I will return business and let everyone I know to use this company.
denise w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Disappointed that due to someone on the ship testing positive for Covid the Coast Guard would not let Viking entry the last 3 ports of the cruise. At lease they are giving up a credit towards another cruise.
Marilyn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
In November of 2019, I purchased an entire plan to protect and safeguard my investment and safety; Interruption, Cancellation and Cancel For Any Reason. While in Iceland during March 2020, Covid 19 interrupted our once in a lifetime vacation. Our flight was cancelled, we had to purchase more tickets and we were required to fly into a designated quarantine airport and then ordered by the CDC and DHS to quarantine at home, which we did. The CDC website states a quarantine will take place at home. The DHS (Department of Homeland Security) website states that all US passenger returning from Iceland will be quarantined. The John Hancock policy (managed by Seven Corners in Indiana) states in section (n) states: “If You and/or Your Traveling Companion are hijacked, “quarantined”, required to serve on a jury, subpoenaed, required to appear as a witness in a legal action, provided You or Your Traveling Companion are not a party to the legal action or appearing as a law enforcement officer; the victim of felonious assault; having Your principal place of residence made inaccessible and uninhabitable by a Natural Disaster; or burglary or vandalism of Your principal place of residence “within 10 days of departure”, they would pay for a Trip Interruption claim. The policy only says to be quarantined and we were quarantined within 10 days of our departure. For some reason, Seven Corners Claims Adjusters have turned a blind eye and denied my claim twice. They manufactured phrases to persuade me to accept the denial. I recently made a 3rd appeal and filed a Civil Remedy complaint against the company for Bad Faith and deliberately delaying my claims for over 3 months. If I can travel again, I will never purchase a policy from John Hancock again. John Hancock/Seven Corners should be ashamed of how they treat customers the way that they have during this unprecedented Pandemic. Please keep in mind that insurance companies like John Hancock know that most people will give up on a denial, that’s why they’re multibillion-dollar companies. If you have the time, do not give up and fight for what’s just.
Glenn B. would not recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Had to cancel because of wife's injury. Nationwide covered full amount of loss without hassle.
Richard O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Happily, I had no need to file a claim, so I can't review the company's responsiveness or procedures for handling claims. But this policy offered the coverage I wanted at the best price.
Carol B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Well, it was nice to have the insurance, not that I used it, but, if I had had to use it, I'm sure my coverage would have been tiptop, the cost more than reasonable for the service received, the claim process smooth and troublefree, my satisfaction over the top, and my eagerness to recommend the plan to all my friends and relatives would have been boundless.
john g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Thankfully I didn't need the insurance after all!
Kathryn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Didn’t need it, but it gave me secure feeling. Great price.
Timi R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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