Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Warning: Before purchasing and paying any premium for travel insurance make sure you read the actual policy and review EVERY possible reason that that travel insurance company could use to deny your claim.
Michele S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Michele. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. While the plan you purchased includes approximately 20 different covered events that can qualify for Trip Cancellation coverage, the plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, please reach out to us before you purchase your plan. If you have any further questions, please reach out to us at the phone or email listed above.
The plan gave us peace of mind on a month long trip to Australia and New Zealand from the US. We are relatively healthy seniors in our 70’s. We visited cities and rural areas. We walked, hiked, jet boated and rode a helicopter. LWe are very thankful that we did not have to use the plan.
Marie P. would
recommend this plan to a friend or relative.
It would be hard to rate the service without having an accident and then needing it.
Luckily I did not have any accidents on my trip, then my review might have been different.
Dan W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I got Covid on my travel to Morocco. I have a prepaid tour which I need to leave because of testing positive. IMG paid for the unused portion of my trip. The claims process were quite stressful at first when I was sick because they ask for a lot of support (of course). They were quite responsive and I got my claim. I appealed because the count of days of claim was short which they did investigate and I got $46 more=).
Ana Melissa E. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Very difficult to file a claim. After finally getting the claim to go through and still haven't heard back after over a week. I can't mange what they would be like if you had a emergency over seas.
David M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Hello David. Thank you for sharing your feedback. We are very sorry for not meeting your expectations with the claims process. We have received your claim, and a dedicated claims rep will follow up with you once their review is completed or if more information is needed. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.
We were very pleased with Travel Insured International! We had to interrupt our trip half way because my husband had a heart attack while on Kangaroo Island, South Australia. He was transferred to Adelaide in southern Australia where 2 stents were placed in his heart. We were reimbursed for the Unused Trip Portions and extra transportation costs and hotel costs since we had to stay in the country an extra 10 days before he was allowed to return to the U.S. but we weren't allowed to continue with our scheduled tour. The only reason I gave 4 stars on the promptness of claim processing is that it was about 4 months after returning from our trip that the claim was finally settled & check received. Just so you know, we had to send A LOT of paperwork documenting the medical treatment and extra expenses, so everyone should keep very good records when traveling and using travel insurance! Anytime we were contacted about this claim, they were very friendly and courteous as we worked through all the necessary steps. Thanks very much!
Karl E. would
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.