Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I got ill with covid and had to cancel my trip. As I was very tired, filling out the paper work took me two days, but it paid off. Generali emailed me almost immediately that they are processing the claim and soon thereafter told me they would send the check. I received it yesterday.
Brita B. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Appropriate coverage for a very reasonable and competitive cost. Thankfully did not need to use it but at ease knowing we had coverage as we were on Medicare.
Kent M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The Government shut down travel to Ireland. This company refused to return my $400+ premium because of their 10 day free look period. All was well at ten days but ended the trip after that. No cooperation from this company on returning the premium. I would recommend no one do buisness with this company!
William H. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. Please see the response from Generali.
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. To see if you qualify for a voucher that may be applied to travel at a future date, please visit generalitravel.com/voucher. It is important that you review your Description of Coverage, which are available before and after your purchase. We take customer service very seriously and want our customers to make informed choices when purchasing travel insurance."
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. To see if you qualify for a voucher that may be applied to travel at a future date, please visit generalitravel.com/voucher. It is important that you review your Description of Coverage, which are available before and after your purchase. We take customer service very seriously and want our customers to make informed choices when purchasing travel insurance."