Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We purchased the insurance but never needed to use it. Therefor we don't know how good it was or was not but it did provide peace of mind so that was nice.
Stephanie L. would
recommend this plan to a friend or relative.
I purchased the policy in February for travel in Sept. and Oct. My travel plan took me through Hong Kong which, in the intervening weeks, had serious rioting including incidents at the HK airport. I had a question about my insurance coverage and contacted your representative for clarification in the event the riots caused a cancellation of my trip. I was advised that my policy provided for such an event. Further, IMG said they were closely monitoring the situation and were in contact with people in HK. They assured me that, in their estimation, my travel plan should not be delayed or interrupted and I had sufficient coverage in the policy. It gave me piece of mind and my trip went off without a hitch.
Barry S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Berkshire Hathaway Travel ProtectionExactCare Value
I had to bother a claim worker several times to get any info on the plan I purchased as I received nothing showing plan number, or anything showing I purchased a plan. Fortunately she was able to search out and send me some info showing I had bought a plan even though it was not her area. Someone should have sent me info on the plan I bought and a receipt at least.
Paul A. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We have passed this information on to the insurance provider. After purchase, InsureMyTrip and Berkshire Hathaway emails a purchase confirmation which can be printed and carried with you on the trip. The purchase confirmation includes the purchase details, contact information, and schedule of benefits. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722.
I was very satisfied with the Standard plan and for a trip costing In the thousands found the price to be very competitive. I am so glad I did not have to use the plan for any components of our SE Asia trip.
I will share that we had to use an earlier Generali Global Asistance Standard plan when our trip was cancelled to the Turks & Caicos due to adverse weather conditions. The Plan reimbursed us our entire lodging expense which was non-refundable. I plan to keep using Generali when I have incurred major expenses that need to be insured. Thank you
George F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
What a comfort to know that my multi-country international destination was insured.
Fortunately we had no need to file a claim and our trip went flawless.
Thanks Generali Global for providing complete coverage.
Kimberly K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
On my way to Bangkok I chipped my tooth and I was not going to have it repaired there as the places where not to my standards. When I came back to the US I made an apt. with my dentist to get it repaired and found out that it is not covered. Bangkok is a 3rd world city and the thought of having my tooth worked on there was not an option for me. I feel like this should of be covered but was told it is not.
Eileen G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are very sorry to learn that you chipped a tooth during your trip and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. With any travel insurance policy you would have to seek treatment during your trip for it to be considered a covered expense. Once you return home, the policy will terminate.
Per the Covered Expenses definition in your certificate: "Reasonable and Customary Charges incurred while insured under this Certificate; and that do not exceed the Maximum Benefit limits shown in the Confirmation of Coverage, under each stated benefit."
In the future, please consider contacting the claims department immediately after suffering a loss to receive the claims procedure. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.