Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Luckily, having not had to use your service, I can only say so much. It was easy to contact you and keep adding coverage. My 3 stars were because I don't know how it would be with a claim. That is the most important part, yes?
Peter H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
They acted swiftly and to the point,, Did exactly what they said and the money was here sooner then i thought it would be. Very polite people on then phone and explained it well.. I wish all companies were as good as they are. Thanks again for your great service and will be in touch on the next trip
brenda S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
When I purchased this I was not aware that it didn't cover all reasons for cancellations...somewhere in the fine print I guess....so when I called about the coverage I was told "too bad, you're not covered...nothing we will do for your". So in the end not only did I end up having to cancel the trip for 4 people, absorb all the nonrefundable $$ but I wasted the insurance fee.
Joan L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that you had to cancel your trip. We understand that it is never pleasant to receive a denial for reimbursement under the Trip Cancellation coverage. However, your reason to cancel your trip must be specifically stated as a covered reason in the policy.
Comprehensive plans are designed to cover as many risks as possible,
but it appears that your trip was cancelled due to an event that would require a plan with Cancel for Any Reason.
There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 hours prior to the departure date. If you meet all 3 of these conditions, most of the policies will reimburse you 75% of your trip costs, unless otherwise noted.
The Cancel For Any Reason will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason Rider and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
I’m glad I had something at a very reasonable price. I did not make a claim but I was unsure what was actually covered in the event I needed to. It may have been buried in the fine print but I did not have the time to review.
Anthony V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
The Travel Insurance provided me peace of mind for an out of country trip. I am very glad I didn't have to use them! But I learned my lesson on a prior trip- I was injured WITHOUT travel insurance. So I highly recommend getting coverage for your trip.
Jan T. would
recommend this plan to a friend or relative.
Spouses appendix burst about 6 weeks before our cruise. Contacted Nationwide to understand what I would need to supply for a reimbursement. Once her surgery was completed and we had the doctors report I filed a claim. Within the time frame quoted me by the agent, we received the checks for requested refund amount.
Daniel O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
On the plus side, they did pay my entire claim, and everyone I talked to was polite. On the negative side, they spent a lot of my time making me jump through hoops to get there, as if you are inherently trying to cheat them. In this case, a $300 hotel room I didn't get to in Alaska after cancelling the cruise to Alaska (for medical reasons). The hotel bill was the subject of several phone calls and emails and documentation requests. Funny, they were fine with paying for the cruise, the expensive part. If they had been gracious about the fraction of the total cost (the hotel), I could have given them a stellar review. I've bought a dozen policies in the past; this is my first claim; if not for the hassle, I'd probably buy from them again and they probably would've made back their $300 on my next buy! (Not to mention the labor costs they are paying for ... people to nitpick over every dime.) In fairness, I must say that this is my first claim; maybe all the companies are like this. One word of advice: one must prove one purchased something: if you are traveling with other people, don't split any prepaid costs, because it is then hard to prove who paid for what when you try to claim it. Pay your own way (with receipts) for all of it. And get cancellation receipts too.
James E. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We apologize for the frustration you experienced when filing a claim. On this claim, we received all of the cancellation documentation for the cruise on the initial submission (Invoice, proof of payment, proof of cancellation). However, for the hotel stay we only had the booking invoice, but no proof of payment or cancellation. Sometimes suppliers do make exceptions on cancellations for certain circumstances or issue a credit, so we did need to get the verification of the cancelled segment to complete the claim. I can understand his frustration given the cost of the cruise vs. the cost of the hotel, but proof of loss is required for all segments of a claim.
We purchased travel insurance for an international holiday that included a cruise. My mother-in-law suddenly passed away just before we were slated to leave and therefore hastily canceled the trip. We filed a claim and the process was fairly straightforward. I called the customer service line and they provided me with some guidance as to what to include. There was a request for additional documentation and then the claim was paid. My only complaint is that after I filed the the claim I didn't receive any notifications or feedback as to whether the claim was being processed or not. But, honestly, that's a pretty small thing. I would purchase this insurance again. I didn't feel that the documentation required to provide evidence of the family member's passing was overly burdensome and the claim was paid relatively promptly.
Alison K. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Ended up cancelling trip due to medical emergency. Forms were promptly provided that provided clear instructions with several options for submission. Claim was paid within stated response time without unnecessary interaction.
Derrol H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Comprehensive plans are designed to cover as many risks as possible,
but it appears that your trip was cancelled due to an event that would require a plan with Cancel for Any Reason.
There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 hours prior to the departure date. If you meet all 3 of these conditions, most of the policies will reimburse you 75% of your trip costs, unless otherwise noted.
The Cancel For Any Reason will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason Rider and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.