Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
So glad we had this--came back during gov't shut-down so good to have if flights to DC were cancelled. I assume(?) loss of flight due to this would have been covered.
CLAUDINE S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Unfortunately, a government shutdown is not a covered reason for reimbursement under your Trip Interruption coverage, which is included in travel insurance comprehensive plans. Trip interruption is a benefit that offers travelers reimbursement of their pre-paid, non-refundable expenses should they unexpectedly need to cut their travels short.
However, there may have been coverage under Travel Delay which offers reimbursement for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred if you are delayed on your Trip for 8 hours or more. However like Trip Interruption, Travel Delay must also be caused by or result from a covered hazard as defined in the policy.
Whether you are dialing from a mobile phone or landline, this is how to call the US from Europe:
Dial 00, Europe's international access code, or enter + from any mobile phone.
Dial 1, the country code for the US.
Dial the phone number, including area code.
Please call us at (800) 487-4722 if you need additional information.
My husband developed a severe back injury 1 month before our departure date, and as he was not able to travel, we had to cancel our cruise. I submitted the required paperwork and was compensated for all my lost revenue and non-refundable deposits. Was very happy with the plan and the way the company handled the claim. Customer reps were helpful.
Bernita S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We paid over $1000 for a premium policy, then when my wife fractured her foot and we needed to incur cancellation expenses for some of our aggressive trip activities, we discovered you don't cover that situation. I haven't used trip insurance in the past and this taught me that it's still not worth it. I'll save a couple thousand a year in trip insurance costs, take my chances, and save money over the long run.
Dave H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did follow up with Generali who advised that you did not file a
claim but called to inquire about reimbursement for two nights of hotel
accommodations and taxi expenses to get you from one place to another while your three companions were hiking. However, these would not be covered expenses under your Travel Delay coverage since the cause of the additional expenses were for an injury sustained prior to coverage which began on your date of departure.
Generali did suggest that you may still wish to submit a claim for reimburse-ment of any prepaid non-refundable travel expenses. Please call the Generali claims department at (800) 541-3522 for additional information.
The staff at Travel Guard were pleasant to talk to. There was no long holding times on the phone. They processed my claim pretty quickly. I was very pleased with the service.
Thanks.
Harshadkumar P. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. The cost of the plan is based on the ages of the travelers, the cost of the trip and the duration of the trip. In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
Unfortunately we had an emergency room visit while on our trip. We did not receive the bill from France until 4 months after the trip. I submitted the claim with an explanation of the delay in filing, and did not hear anything from the insurance company. However, I was pleasantly surprised when a check showed up for the amount we were billed from the Parisian Emergency Room.
I will definitely use this company, and insure my trip again.
Michael P. would
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
However, there may have been coverage under Travel Delay which offers reimbursement for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred if you are delayed on your Trip for 8 hours or more. However like Trip Interruption, Travel Delay must also be caused by or result from a covered hazard as defined in the policy.