Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Website can't distinguish time zones.
I tried to sign up before midnight and was declined, no policy issues on the trip start date.
This is a basic function. Please fix it.
I had to move my coverage date by a day.
No assistance from online help resources.
Ted C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your comments. However, InsureMyTrip uses a retail point of sale system. Since we are located in Rhode Island, the transaction date and time will reflect the Eastern Time Zone which is 3 hours ahead of California.
In the future, please call us at 800-487-4722 if you would like assistance in quoting and purchasing a policy. One of our licensed representatives would be more than happy to assist you.
I do not normally write reviews on anything but am making an exception here. First off I have only heard of horror stories on filing travel claims with insurance companies. If you read no further, IMG met 100% of their obligation. The process can be a pain, but In our case we were talking about $9400. The details are as follows: First off, I always buy my travel ins the day after the final payment on a cruise is made...usually 90 to 120 days. My wife fell off a horse on 8/14/18 and was taken to the ER....three fractures...she is recovered now. our flight was scheduled to leave 9/5/18 with 5 nights in NYC and a cruise from NYC to Montreal. I did not immediately contact IMG but waited about a week to get a prognosis. At that point I advised the claims dept I might be filing a claim for trip interruption, hoping she could at least go on the cruise but once it was determined she could not I informed them I would be filing. Theysent a claim form right away. Because of the paperwork/doctor's stmt involved I did not file my claim until 10/6/18...46 pages of documentation including the claim form....advice....document and send in everything you have(certified mail). They told me TI claims are processed in 15 working days. From a phone call I did find out it took until 10/18 to log my claim in so that is when the clock should start. On 11/8 I called and they said the claim was process on 11/6 and checks are issued on Tues and Thurs. I received the check for the full claim about a week and a half later. The covered the full cruise (less port charges/taxes we got a prior refund), 5 night at an air BnB in NYC that was not refundable, rebooking fees from United Airlines, prepaid car that was supposed to pick us up and the airport and 2 theater tix we had paid for. All in All....I am a happy camper.
Robert M. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
I was disappointed that I could not get any reimbursement for lost luggage until 48 hours lost. I had to replace clothes right away because all I had was what I flew with.
Victoria P. would not
recommend this plan to a friend or relative.
Although coverage varies between plans, your Berkshire Hathaway plan offered Travel Baggage Delay (secondary coverage) after a 24 hour delay up to 200 USD maximum per person.
"If, while on a Trip, Your Baggage is delayed or misdirected by the Common Carrier for at least the number of consecutive hours shown in the Schedule, the Company will reimburse You up to the Maximum Limit shown in the Schedule for the purchase of Necessary Personal Effects. Necessary Personal Effects do not include jewelry, perfume and alcohol. Incurred expenses must be accompanied by receipts. This benefit does not apply if Baggage is delayed after You have reached his/her Return Destination.
Incurred expenses over must be accompanied by receipts."
Please feel free to call Customer Care at (800) 487-4722 to request a detailed description of coverage prior to or when purchasing a policy.
I'm home from a very successful trip. . . beautiful scenery, shore excursions with history lessons, good travel mates, excellent New England lobstah, and on-time flights without lost luggage. Best of all, no need to file an insurance claim with Roam Rite Essential, but knowing I had the coverage gave this 71-year-young traveler the peace of mind I sought while away from home.
Margie K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
In the future, please call us at 800-487-4722 if you would like assistance in quoting and purchasing a policy. One of our licensed representatives would be more than happy to assist you.