Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We needed to cancel for medical reasons and were pleased with the responsiveness of the company. Anybody can be nice when taking your money, but these people were gracious and timely in responding to a claim.
If there were one negative thing that I would comment on it would be that there was no feedback. We were not notified when the claim was received nor when the claim was resolved (an e-mail would have been nice). The check in the mail within two weeks of the claim submission was very nice, however.
Kenneth B. would
recommend this plan to a friend or relative.
This plan provide us a good balance of cost and coverage. However, we did not experience any event that would cause us to file a claim. It was significantly lower in price than the insurance the tour company offered. Insuremytrip makes it easy to compare and purchase insurance.
Richard K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
For medical reasons, we had to cancel a portion of the trip in advance of traveling. AXA kindly reimbursed us for non refundable trip deposits under the claim and continued keeping the policy in force for the balance of the trip. They demonstrated thoughtful and sound decision making, even though they had the option to terminate the policy at the time of the claim.
Charles O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a pleasant claim’s experience. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
Thank you for your 4 1/2 Star Review of your CSA policy. We did check your previous purchases through InsureMyTrip and did find that your previous claim was reimbursed under another CSA Custom plan.
After doing a bit of research online we selected this company and policy over trip coverage offered by our tour provider. Based on the review we did, this policy seemed to provide significantly better coverage at a lower cost than others we looked at.
William S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.