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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Thailand rated our Comprehensive Plans
4.50 out of 5
530
ratings and reviews
95%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Gold
I think Travel Guard is great! We took a trip 2 years ago and my husband got sick and we needed t come home fast. Travel Guard made the filing of claims easy and fairly painless. After that experience I will always buy travel insurance for any big trip. Thank you
Leslie Y. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Global Alert! Preferred
As with most reviewers, I did not need to file a claim, so I don't know how much hassle it would have been in practice or if I would have recovered as much as I thought I would. However, given the abysmal state of medical care in Laos, where I was traveling, I wanted to make sure I could be evacuated to Thailand for care, if I needed it. I also had a very elderly relative whose health could easily have caused me to have to cancel or abridge my very costly trip. I feel as if I did the best I could to insure against those possibilities, and I found InsureMyTrip.com to be very easy to deal with on the phone. I had to increase the amount of my coverage as I finished travel purchases, and agents on the phone were helpful in making sure I did not buy more coverage than I needed. I will likely use this service again if I travel under similar circumstances.
David K. would recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This offered me peace of mind for a trip that was fairly expensive.
lawrence f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
I cancelled my trip the morning before my flight and Global Alert would not refund my money even though I provided proof of cancellation and did not file any claims. I would not use this company again for any future trips that I have planned.
David B. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    Unfortunately you must cancel your trip before the departure date on your policy and show proof of no claims and no penalties to be able to use this policy for another trip. If you had canceled within the 10 day free look you would've received your monies back less the administration fee.
    Sep 04,2012
TravelSafe Classic
Absolutely recommend. We had great service and punctuality, although they were more concerned with getting me home than getting me to a better hospital.
Bryce A. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
Although I didn't have to use it. It did gave me some peace of mind knowing that it was there. the purchase was simple and I would use them again on my next trip.
terence m. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It is hard to say how satisfied I am with the plan since I didn't have to file a claim. I thought the price and coverage looked good compared to other plans, and I liked how a copy of the coverage and emergency numbers was emailed to me a few days before we left for our trip.
Pearl S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Thankfully, I did not need to use the plan, however, I was at ease, knowing that if I needed it..It was there for me.
Teresa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
I have purchased this plan twice for two different trips. On the first trip, I got very ill and ended up making a claim for a doctor visit. It was paid right away with no trouble. So I bought the same plan again for a trip to Asia, having had a good experience the first time.

On the second trip, we had to make alternate plans on the fly (while abroad, mid-trip) after extreme flooding made one of our original destinations unsafe. We did not get prompt or useful advice in advance from the insurer regarding what they would cover, so we changed our plans in the most economical way we could manage, while still salvaging that part of the trip. After we submitted our claims, the insurer rejected our claims entirely, denying coverage under provisions that were not applicable to our claims and failing to address the provisions that were applicable. I called and spoke to them; they persisted in denying our claims. I sent them a letter explaining what provisions we were claiming under; they sent a letter back denying our claims without addressing my explanations or the applicable policy provisions. They then refused to reconsider when I submitted an appeal. I then filed a claim with my State agency regarding the insurer's handling of my claim. Lo and behold, our claims were immediately paid.

I guess the moral of this story is to hope that nothing goes wrong when you buy trip insurance, but if you buy this plan and something does go wrong, you better hope it's something straight-forward like needing a doctor's visit, and not that you have to re-route your trip due to a natural disaster. This company did not care to read and apply its policy provisions when processing our claims, nor did they give an intelligible or coherent response to our correspondence regarding our claims. They only paid our claims after the state oversight agency began an investigation into my complaint. Poor form indeed.
Julie M. would recommend this plan to a friend or relative.
34 of 35 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
Thank heavens I did not have to use the plan!!!!!
Thus, I am not that knowledgeable regarding the plan, except the agent helped me choose it on the basis of reasonable cost for the services provided, including waiver of previous conditions(?)
I have the same plan for a trip in April !
Please note I was satisfied on the basis I did not have to use coverage so ratings above are not bases on experience with plan...luckily
Virginia V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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