Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We do appreciate your comment on pricing. You actually purchased the least expensive of the Comprehensive Coverage Plans that are offered on our website for your trip. Since policy premiums are based on the age of the traveler, cost of trip and length of trip, travel insurance does get more expensive as you get older.
In the future you may wish our assistance in selecting a plan so please call us at 800-487-4722.
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
Thank you for your comment. You did purchase the least expensive Comprehensive Coverage Plan that we were able to offer for your trip. However, since the policy premiums are based on the age of the traveler, trip cost and length of trip, the premiums do increase significantly for the higher age groups.
If you would like our assistance in the future to quote and purchase a policy, please feel free to call us at 800-487-4722.
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
I did not use the coverage, I can't comment on being satisfied with the plan since I did not file a claim. I always purchase travel insurance. I routinely pick the Travel Safe Classic plan as it appears to provide the coverage to best protect my plans.
Steven H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We had to cancel our trip because one member of our party was unexpectedly hospitalized for a mental illness. Most policies will cover claims if mental illness results in hospitalization, but not CSA. If there is any chance of a claim for this reason, people should avoid using this insurer.
Lisa F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. CSA Travel Protection has issued the following statement in response to your review:
"We’re sorry to hear about the circumstances surrounding your claim. We take reviewing and responding to claims very seriously. We want customers to understand the coverage details of our plans and strongly recommend they review a sample Description of Coverage/Insurance Policy that is provided at purchase. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. We would like to explain the coverages under the plan you purchased to help you better understand why your claim wasn’t payable. Please contact us at (800) 348-9505 or via email at [email protected]"
We did not have to use it but it was a comfort for several reasons. First, whether it was us or my elderly parents, we would be reimbursed if we had to cancel. Second, my Obamacare is useless and unusable with a screaming high deductible and I was carefree knowing I would have medical insurance for the month long trip.
Shirley W. would
recommend this plan to a friend or relative.
This was the first time we've bought cruise trip insurance and I'm glad we did. My wife got very sick right before the trip and the customer service was very helpful. The refund check arrived very quickly with no problems. Thanks.
Barbara C. would
recommend this plan to a friend or relative.
In the future you may wish our assistance in selecting a plan so please call us at 800-487-4722.