Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I have used TravelGuard 13 times for foreign travel in the last 12 years. Until now, I have never needed to file a claim. On this trip, American cancelled my flight to London and booked me on another flight, arriving 4 hours late, causing me to miss my connecting flight at LHR. I had to book a later flight on British Airways, which set me back several hundred dollars (unexpectedly). I filed a claim in late September 2016 when I got back. It took about 2 months for the claim to be processed, but it was handled correctly and I was reimbursed. Definitely recommend Travel Guard Gold.
Thomas B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Fortunately we did not have to make a claim, but we had peace of mind knowing we were well-covered if anything had happened. As we and our family members get older, and also because we take more adventurous trips, we routinely get travel insurance for every trip.
Cheryl H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Value
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Claims not filed
Note: This review is for a plan that is no longer available.
Worst company for travel insurance as they denied my legitimate trip interruption. Dont bother waste you money buying insurance from them make sure u understand properly before u waste your good money some of these companies sell insurance u will find out when u make a claim u get ZERO.They will never tell the truth till u make a claim my flight was delayed over 18 hours i had buy new tickets to catch my cruise i was told to make a claim after my return made the claim collected ZERO.Huge disappointment.They lie and collect money from u selling bad products.very difficult know and understand these plans unless you are lawyer and be able to take them to the court spending more mone they will have better lawyers than the one u can afford they know that.They cheat people.
HOSAHALLY N. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Claims
Note: This review is for an earlier version of the plan.
We’re sorry to hear your trip was delayed and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions they may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased can provide coverage for a variety of different expenses if your flight is delayed. Our Travel Delay coverage can provide reimbursement for certain out-of-pocket expenses you might incur while delayed for six hours or more, such as lodging, meals and local transportation. However, in order for our Trip Interruption coverage to provide reimbursement for unused, prepaid non-refundable expenses your flight delay must result from either adverse weather, mechanical breakdown of the aircraft, or an organized labor strike. Trip Interruption cannot typically provide reimbursement for airport security scares. If you have any additional questions or concerns, please reach out to us at the number or email provided above.
Had a small medical claim that they covered 100%. Took less than 30 days from fax to check. I did submit all docs that they requested in one fax to them. No need for more docs and time wasted. Miss G kept me informed on the status of my claim. There is no doubt i will use them again for any travel needs. Thank you miss G and insure and go
Ronald R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
This was the second time I used CSA Travel Protection, but I did not need to access the services either time. I chose the plan by comparing the benefits to other available plans and by reading the reviews.
Judith A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.