Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I was robbed in Mexico by the police and my flight was delayed. Since the police were the perpetrators, I did not get a police report. After opening a claim, Nationwide took a week to respond asking for receipts/information about the trip delay but no mention of the coverage for loss of personal effects. I emailed them back asking if an exception could be made regarding the requirement for a police report for theft. No response nearly a week later. Terrible and nonexistent customer service. I ended up having to file a claim under my renter's insurance policy with Travelers Insurance (they handled the situation quickly and efficiently). Very dissatisfied with Nationwide and won't be using them again.
David C. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are sorry to learn of the setbacks of your trip.
Unfortunately, due to the on-going concerns pertaining to the pandemic, claims departments industry wide have been experiencing high call and email volume. This causes response time to be delayed longer than usual. However, we are glad to learn that your renter's insurance made you whole for your losses.
From an educational standpoint, it is important to point out that it is a Travel Insurance Industry standard to require baggage loss claims be substantiated by proper documentation. Additionally, the baggage loss coverage on your policy was secondary coverage, meaning that the claim would be paid after any other primary collectible. This may help explain why your renter's insurance was able to act swiftly in paying out your claim.
We have been in contact with the claims department regarding your concerns and they have notified us that they are still awaiting your claims form. If you would like to continue this process please call them at 888-490-7606.
We did not need to file a claim but in the age of Covid we were quite happy with the policy and it gave us piece of mind. The Insure My Trip agent helped me find this policy bases upon my needs.
Nancy D. would
recommend this plan to a friend or relative.
Having not needed to use the actual insurance I can only hope it would be there when I would have needed it. But with that said, I would not travel without insurance and the plan and price were fair.
Patrick L. would
recommend this plan to a friend or relative.
It is always great not to have to use the insurance plan, and yet I would not travel without one.
Thank you for providing the search engine and your services.
Francois A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We (fortunately) didn't have a claim - but the plan was reasonably priced and the peace-of-mind, knowing we had insurance, was beneficial. I'd use them again.
Kenneth K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We contacted other organizations about comprehensive trip coverage but they were not knowledgeable about the various plans and unable to answer specific questions. This was not the case with the staff at insure my trip. They definitely knew their products and were able to provide details about coverage and exceptions. I highly recommend them.
Stanley L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are sorry to learn of the setbacks of your trip.
Unfortunately, due to the on-going concerns pertaining to the pandemic, claims departments industry wide have been experiencing high call and email volume. This causes response time to be delayed longer than usual. However, we are glad to learn that your renter's insurance made you whole for your losses.
From an educational standpoint, it is important to point out that it is a Travel Insurance Industry standard to require baggage loss claims be substantiated by proper documentation. Additionally, the baggage loss coverage on your policy was secondary coverage, meaning that the claim would be paid after any other primary collectible. This may help explain why your renter's insurance was able to act swiftly in paying out your claim.
We have been in contact with the claims department regarding your concerns and they have notified us that they are still awaiting your claims form. If you would like to continue this process please call them at 888-490-7606.