Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Our claim was denied and it should not have been and we plan to dispute it. The response from the claims department has been abysmal. Many emails go unanswered and though they claim the denial was issued in February for a December trip, they never sent any information despite numerous follow up requests. When someone from claims finally responded after three follow up emails, the responses were unsatisfactory. I would not recommend this provider at all if you actually want your insurance to get used.
Evan S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had to cancel our trip due to my spouse's sudden health issue. I submitted the proper materials to CSA.. Within severaolhours of my sending in the materials by fax, I received an email that my claim had been processed and that we would receive 100% of the requested reimbursement within 7 - 10 days. We received the check in one week. The follow-through and service was excellent. I highly recommend the CSA Company to you!
Daniel S. would
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We incurred costs for hotel, taxis and food due to missing our connecting flight in Miami. So even though American Airlines was horrible to us, Nationwide was great. They processed our travel claim quickly and painlessly. I will definitely use them again!
Robert C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We always purchase insurance when we travel. This was the first time we had to file a claim of any type. This was the first time we used RoamRight. My husband required surgery which necessitated the cancellation of our trip. The claim was processed with a minimum amount of paperwork and resolved in an expeditious manner. Our claim was paid promptly. We
were very satisfied.
Ellen S. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for the kind review! We are delighted to know we help provide you with peace of mind but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!