Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Unfortunately, we did have to cancel our safari and file a claim, but AXA was fantastic with their speed and ease of filing. We had bought the Cancel For Any Reason benefit, in addition to the "usual" that they offered. In this case, since it was a medical reason, AXA paid 100% of our non-reimbursed costs of the safari. We always buy this insurance and will continue to buy AXA's product. Excellent!
Christopher M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Everything went smoothly on our trip to South Africa, so we had no need to call on the company. Knowing we had travel insurance eased our anxiety about being half way around the world.
John Michael V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Travelex did cover a large amount of our claim and were responsive to requests for clarification. That said, the process was very cumbersome. We filled out pages and pages of paperwork to process the claim, which took months, and then they mailed us a check with no explanation. The process was certainly not easy, nor simple, after experiencing an incredible trauma on vacation.
Robert M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are pleased to learn that the large majority of your claim was covered. However, we are sorry to learn that you were dissatisfied with the claims process. Typically, Travelex claims department has a reputation for being fair and prompt. In the future, please reach out to InsureMyTrip and request a customer advocate. Our customer advocates can assist customers with submitting claim documentation, and can attempt to expedite the claims process.
I compared a number of plans. This was a very good plan in terms of value when comparing benefits offered to policy premium. Thankfully, I did not need to use it.
William H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I felt secure enough, and well covered by this policy. Also, I had to call early on because I had to change my return day. The customer service representative was cordial, and able to correct my coverage. Thanks!
Lolita B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It's usually a little bittersweet to have insurance you don't use, and it's by far the best thing to do when traveling. Insuremytrip does a great job of helping customers figure out which plan is best; I'm glad we bought what we did, and we'll be back for our next trips!
Sig S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.