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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Australia rated our Comprehensive Plans
4.51 out of 5
949
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
It was a great comfort to know that we had sufficient coverage while traveling. Thankfully, it wasn't needed but the price of the premium was well worth the piece of mind for us. Peace of mind is what it is all about and you cannot put a dollar sign on that.
James N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
On all of my cruises, I purchased insurance for possible travel delays and medical. On this trip to Australia, I built in some pre and post time so that medical was my major concern. Nationwide Mutual Insurance Universal Cruise Plan seemed to offer the medical coverage I was looking for. Then while we were on the cruise, my wife became sick and had to go to the ship's infirmary. When we returned, I filed a claim for the medical expenses; Nationwide reimbursed me for the costs. The claim process was straight forward and the claim was processed very quickly.

Although this was the first time I have used Nationwide, I would use them again and also recommend them to others.
William R. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Good service and peace of mind.
Larry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I bought the plan for peace of mind.
Gary N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I actually asked to cancel my plan, not because of any fault of theirs, but because I didn't realize my hosts had purchased a plan for me when they bought my ticket. I was past the 10 day cancellation time by another 10 days. And they generously cancelled my insurance. Yes, totally, insure with them, they are real people!
Amy L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Platinum
Since I didn't have any 'incidences' and I didn't file a claim, I can't rate my Insureand Go Global Platinum Insurance plan other than to say it is always a 'peace of mind' to have Trip Insurance prior to travel.
Tania A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Its difficult to provide a complete evaluation since I had no claims. It would be beneficial if you or the broker had data that rated claims experience.

I hope I never had have a claim, but without one you can't conclude how good the plan and insurer are.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your suggestions. While we do not have or share claims data, we do publish customer reviews which share claim experiences. There are several ways to access these reviews on our website. In the future, if you are shopping for travel insurance on our website and would like to read claim reviews, please call us at 800-487-4722 so we can instruct you as to how to pull up the appropriate reviews.

    Feb 12,2016
AXA Assistance USA Silver
Great price for the coverage I needed and great to know that if something went wrong on my trip AXA Assistance USA was there for me.
Sharon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
Peace of mind to have the insurance is good!
Christine T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Arch RoamRight Preferred
I had been wanting to go to Australia for a long time and I finally did it. Unfortunately, when I landed in Brisbane, my luggage was not there. It had not made it out of the United States. As you can imagine, this was as stressful situation for me and put a damper on the trip. However, once I got home I started pulling together the necessary information to file the claim. It took me a while to get the whole thing submitted because I had a couple questions and the customer service phone number was listed as being available during my normal work hours. I had lost one of my receipts (I thought I had saved them all but one must have still been in the bag when I threw it away). I was still able to claim this item by using my bank statement. I also mistakenly discarded a lot of re-routing paperwork from when the airline finally got the baggage to me. At the moment, I didn't realize this was necessary (it wasn't a purchase receipt), but I was able to get the airline to send me an email confirming that my luggage had indeed been delayed and that was acceptable. I expected the insurance company to decline my claim out of hand and then I would have to appeal, but it was paid on the first submission. No additional paperwork or information was requested. RoamRight reimbursed me for the full maximum allowed under my policy.
Bobby C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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