Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I had one question about using the medical facility on the ship and the customer service person I spoke with was useless and could not answer my question. Seemed like a good plan but customer service is worthless.
JEROME B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback, we have received the following response from your travel insurance provider, Generali Global Assistance:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. A dedicated team member has reached out to you with additional options for your consideration. Please contact (800) 348-9505 or [email protected] with any additional questions, and we hope you consider us for your next trip."
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Our trip was during Hurricane Dorian but luckily it missed our location. My plan would have covered us if the storm turned in our direction so I was glad to have the coverage.
William G. would
recommend this plan to a friend or relative.
The Nationwide Essential Plan worked well as to coverage and cost. However, it took about 2 months to receive compensation for losses. I had to re-submit twice some of the documents because they were on the website in my emails and the format was not what they could read. So be careful to save all trip documents and in a PDF format or at least a Word format so they can read them. It took 2-3 weeks the first time before they even contacted me about re-submitting some of the claims, then another 2 weeks for the second round. Finally, I hadn't heard anything for 2 weeks or so again, and a check shows up in the mail. So the plan works but you have to be very patient to get your coverage if you have a loss.
Deborah H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Purchased this plan after shopping around. Thank goodness we didn’t need to use it but we had the peace of mind knowing it was there if needed. Purchase was seamless and documents send quickly via email. Would definately use again.
David H. would
recommend this plan to a friend or relative.
Well, it seemed like the plan offered the coverage I wanted and needed. But I didn't have a claim. Having filed a claim once before (with a different company), I can say that a claim is where the rubber meets the road and where one finds out more about the company than if you just rent their insurance for a while and don't have a claim. So, no complaints about Nationwide Mutual, and the coverage seemed reasonable and reasonably priced. But no claim experience. (The program forces you to choose a satisfaction rating, which is too bad, because I was satisfied, so I gave them 5 stars, didn't seem right to punish them, but it doesn't mean much when there's no claim. Really, there should be a "not applicable" or "no claim" choice for the satisfaction rating.)
James E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We sincerely appreciate your 5 star review of your Nationwide Essential policy. Since you have been a loyal customer of InsureMyTrip since 2011, you are probably well aware that you can count on our "Best Plans Guarantee":
"If an insurance plan or provider receives less than the 4-star rating in our Customer Ratings and Reviews, we will remove it from our site."
Thank you for your continued support
If you need our assistance in quoting and selecting a plan, please request an online chat or call us at 800-487-4722 to speak to one of our knowledgeable customer care representatives.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. A dedicated team member has reached out to you with additional options for your consideration. Please contact (800) 348-9505 or [email protected] with any additional questions, and we hope you consider us for your next trip."