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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Japan rated our Comprehensive Plans
4.50 out of 5
750
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
I made a claim and was, eventually, compensated. However, it took many weeks, and Generali didn't give me information about my specific claim agent, so I couldn't get any answers outside of the automated system. It was frustrating to just sit and wait without knowing whether the claim was processed or not. In the end, I was reimbursed, so it turned out well
Elizabeth G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I am always stunned by the cost of travel insurance, but Generali seems to offer the best coverage for the price. I've traveled quite a bit and seldom had reason to use my insurance, but on the one or two occasions when I have, I've been very grateful to have it!
Lynn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Good coverage, and I received the refund for my overseas medical expenses. However, it took several months to get it ...
Pearl H. would not recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not have to file a claim, but knowing that I have insurance give me a peace of mind while I am having a good time on my travel.
Lucy U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Luckily I did not have to use my insurance at all. But everything was covered and that’s all that matters.
Thank you
Jason H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
When my daughter started having a tooth ache, I called 24 hr help desk just to see if I can find information regarding a coverage. The toll free number doesn’t work when you’re calling overseas and it took me a little while just to find the right phone number. Even though the number I called said 24hr assistance but no one answered after waiting over 30 minutes. It was just a waste of time and money so I looked up a local dentist and took her there. Luckily it wasn’t that big of a deal, she only hurt her jaw and didn’t have a cavity or root canal. But can you imagine waiting over 30minutes when you’re seriously injured or sick? Even though the coverage seemed perfect for our trip, I don’t recommend C & F travel insured for others.
Dennis G. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Super impressed! I have previously had a bad experience with another trip insurance company, which essentially kept on asking for the same documents and explanations over and over…and over. In the end, I gave up and moved on. So, I was skeptical when I had to file a claim for an injury this time.

What a pleasant surprise! They did ask, once, for a set of additional documents to be submitted (which included some items I had already submitted, like the itemized receipt and the credit card slip), but that was it. After the (re-)submission, the payment was issued within a couple of weeks—without my having to give them a nudge. I find the entire process to be fair enough. I will definitely use Nationwide’s Prime Plan again.
Javier V. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Essential
HORRENDOUS SERVICE, FRAUD. Purchased travel insurance specifically covering trip cancellation. Trip was cancelled and full documentation of cancellation and non-refundable costs was provided.

AIG fraudulently denying the claim and citing one technicality after another. It was bad enough that the trip was canceled now I'm in a bureaucratic nightmare

Spent $1700 for nothing
Paul S. would recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for your feedback, AIG has provided the following response:

    "We appreciate the feedback regarding your experience. We do request that all customers review our terms and conditions prior to purchasing. Our policies carry specific covered risks for trip cancellation. We want to make sure that our policy offers the coverage you are looking for. You can also contact our licensed agent call center if you have specific concerns. Our licensed agents would be happy to review the coverage we have available."

    Jan 27,2023
Generali Global Assistance Standard
satisfaction rate means OK.
Masako Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Nationwide is not on your side. I booked multiple trips and purchased multiple insurance plans with Nationwide. They failed every time. They acted poorly right out of the gate - starting with not returning calls to not paying a very small claim. I worked hard to minimize any losses even though I had insurance (or so I thought). My insurance cost $218 and my claim was a mere $283. I even emailed the CEO and never heard back. Apparently their poor way of treating people starts at the top. I was shocked at how devious and cheap they were. I have used other companies that charged more but settled claims quickly, fairly and honestly. Do yourself a favor and shop elsewhere. I do like InsureMyTrip - they did try to act on my behalf.
Randy P. would not recommend this plan to a friend or relative.
7 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback.

    We are sorry to hear that you were unable to travel. Upon learning that your claim was deemed unpayable, we reached out to you about Nationwide making an exception to cancel the policy for a refund of premium. Nationwide needs additional information in order to determine if you meet the guidelines for a successful exception. Please contact us at 800-487-4722 for further information.
    Nov 20,2020
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