Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
It's difficult to rate a plan which was never used. It was purchased to provide peace of mind. Gratefully, no claims will be filed so I cannot honestly rate how satisfied I am.
Catherine L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I selected AXA Assistance Gold plan after a comprehensive review of other competing plans as provided by Insuremytrip.com and I was very satisfied with the process, albeit no claims.
Charles O. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!
We did not use the InsureandGo Global Platinum plan, but like every insurance product, it is piece of mind only. As for plan cost, we relied on the printed comparative values described on your website.
Rachel S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Have purchased travel insurance many times through InsureMyTrip, but this was the first time I needed to file a claim. We were unable to take a trip because I broke my arm, and when we contacted the insurer they promptly sent the needed forms via email. Once completed, we were able to scan and email the documents back, and they promptly confirmed receipt. Processing time was estimated at 3 weeks, but the check for the full amount arrived before then. Absolutely no complaints, and I will not hesitate to purchase a similar insurance plan from John Hancock in the future.
Katherine D. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Was very happy with the coverage! Unfortunately, I had a hiking mishap in South America and had to use my policy. At the time, they got me on a first class flight home after breaking my ankle. All I had was a note from the Argentine hospital, but we took a picture of the note and my leg in the splint and emailed it. Once received, they arranged and paid for transportation to the airport and the flight to get home for surgery. I did not file a claim for the ER in Argentina or expenses for missed parts of the trip. I received a check for everything I claimed for within a couple of weeks of faxing the claim. They said to submit an appeal for the $40 paid for crutches but I never did.
Julie F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.