Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
Travelex
Travel Basic
We received the full refund to which we were entitled, but it took five months to get it! The cruise was for October, we canceled in August and sent in claims, had to resend information again, and didn’t get our funds transferred into our account until January. Had to call several times to see what the delays were.
Lonnie D. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
cruise
WorldTrips
Atlas Journey Preferred
Hard to comment since we did not need to file a claim. Policy seemed to provide the coverage we required.
William S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I will never use them again!. We purchased insurance for a trip that ended up being cancelled because of Covid so we decided to transfer the insurance to a trip to Greece we had planned forAug. 2021. Doing that, increased our premium even though the cost of the Greece trip was less. In August the cruise line cancelled the cruise. We decided to transfer it to another trip we have planned and the price of that trip was not more than Greece and now because the trip is not until Dec. 2022, they want an increase of $200. This is really outrageous, badicallyrobery and unacceptable. They have the funds from the premium we originally paid in 2020 paid that they can be using. As previously mentioned, I will never, ever use this company again.
Marleen B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
HTH Worldwide
Trip Protector Preferred
I did not need to file a claim under this plan, however, before I left on my scheduled trip, I did reach out, call the plan phone numbers that were provided to file a claim, so that I would know the process if needed. I was transferred multiple times, and when I did reach an agent to discuss claim filing he was extremely vague on what would and would not be covered under various scenarios, as well as how a claim is filed. I left on my trip with a clear understanding that the company would put significant effort into avoiding fulfilling a claim.
There is no service to assist if flights are missed or cancelled as some plans feature. It is up to you to arrange alternative flights and then file a claim for flight delay, trip interruption.
I wish I had purchased from another company with service to assist in arranging alternative flights, transfers if needed, and staff that clearly explain prior to travel what would and would not be covered, and the process for filing a claim.
I would appreciate a refund of the hefty premium I paid considering the customer service I received prior to travel.
There is no service to assist if flights are missed or cancelled as some plans feature. It is up to you to arrange alternative flights and then file a claim for flight delay, trip interruption.
I wish I had purchased from another company with service to assist in arranging alternative flights, transfers if needed, and staff that clearly explain prior to travel what would and would not be covered, and the process for filing a claim.
I would appreciate a refund of the hefty premium I paid considering the customer service I received prior to travel.
Katherine E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
I found this plan provided good coverage for the items and events that I wanted at a very very reasonable plan cost.
Melissa T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
My greatest loss was my glasses ($600) and not covered.
Beverly Ann O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
My son got sick on trip and was treated by medical staff aboard the ship. When we returned I contacted travelex and submitted my receipts from medical and the claim was handled expeditiously. I am very pleased with the insurance and have since taken out another policy for my next trip.
Cecile B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
We did file a claim and it was handled fairly . The response time was longer than usual due the claim backlog caused by a hurricane. We did however receive several emails apologizing for the delay.
Gary G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
great customer service, love dealing with them we have used this company for many years
we have never had to use, for more then some minor medical. A wonderful company
we have never had to use, for more then some minor medical. A wonderful company
Susan C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Unfortunately, we had to cancel our trip to Greece due to an injury to one of the other couple we were going with. We filed out claim with C&F and received the full amount of our trip. We will use C&F again and would definitely recommend C&F to family and friends.
Dean D. would
recommend this plan to a friend or relative.
Thank you for your feedback. We are sorry to learn that you were unable to travel. Please see the response below provided by Generali:
"We're sorry that we didn't meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns."