Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thankfully, we did not have to file a claim. We thought it was a bit expensive. We talked to several people on our trip that got much more reasonable rates.
Jack L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We did not have to use this plan on our recent trip. However, it gave us peace of mind knowing that it would provide all the coverage we needed in case of emergency.
Sylvia L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Did not have to use the insurance, so cannot comment on how well they would have handled it. It set my mind at ease to know we were covered in case of a medical emergency
MARGARET M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Even though the plan was not used, as I stood at the luggage carousel at the end of the trip waiting to see if my luggage was merely delayed or REALLY lost, I new I would have assistance in recovering the cost of the contents of the luggage. I have to say the 45 minutes later I saw the luggage come up from the unloading area, I had not lost my mind waiting! Thanks.
Emma M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Good afternoon. I did not have any problems during this trip so I will be brief. I would like to see a plan where once a claim was not submitted 10-20% of the premium can be refunded. Otherwise, the value is just not really there. The ship did not allow my daughter to participate in the Teen Center because she turned 18 on December 10, 2015 and the teen center was for children 13-17. Also, if my child has intellectual disability but she is high functioning she should have been allowed to have fun and make friends in their room for 13-17 year olds. I spoke to 7 employees on this ship and still the answer was I'm sorry Ms. Quartey, that is the policy. Meanwhile their no smoking policy was being broken every night in the Casino. Go figure.
stacey q. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.