Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for your feedback on the policy. We are sorry to hear about the disruption to your trip. We hope that fellow customers find your review and our reply educational.
The AIG Travel Guard Basic plan does not cover claims related to Bankruptcy or Financial Default. It is a listed exclusion on this policy. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
We wanted coverage in case of an issue more than just a refund this gave us that level of protection even though we did not use it. We are glad it was purchased.
Kim B. would
recommend this plan to a friend or relative.
I gave 4 star rating because, all in all, these are a true reflection of product. Unfortunately, I did not anticipate our tour operators license being revoked causing our trip to be "canceled" weeks prior to departure. Our policy for "Cancellation for any reason" excluded this particular situation and our claim promptly denied. My fault for not understanding the exclusion for "tour operator default".
So, for any other reason, this policy is probably great. Unfortunately, I felt the sting of disappointment twice. Once when reading the emailed notice from the Consumer Protection Agency about the revoked license (and loss of $6000) and then again from a claim denial of what I thought would cover "cancellation for any reason" travel insurance.
This was the first and probably last time I will purchase travel insurance.
Beth J. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It is always a disappointment for a traveler to be denied coverage in a claim. Your situation is even more regrettable knowing that your tour operator's license was revoked, which is not a covered reason under Trip Cancellation in any of our plans, resulting in the loss of your hard-earned 6,000 USD in trip cost.
Unfortunately, your Worldwide Trip Protector plan did not include Cancel for Any Reason. Nevertheless that optional coverage was available to you for a higher premium with the Worldwide Trip Protector Plus plan.
We can understand your hesitancy to purchasing travel insurance in the future. However, if you change your mind, we suggest that you call InsureMyTrip at (800) 487-4722 for assistance in quoting and selecting a policy.
The AIG Travel Guard Basic plan does not cover claims related to Bankruptcy or Financial Default. It is a listed exclusion on this policy. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.