Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I did not file a claim, so I don't know how effective this plan really is and how it may help me or advise me with ideas that would help me and keep the plan cost low for everyone else.
KENNETH W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It was very reassuring to know that in the event of an unfortunate accident, my family and I were covered. The affordable rates your company offers will lead me back each time I travel.
KeAndrea J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Great coverage, however, like all insurance it is greatest when/if you have to make a claim. The purchase process was simple; I have to believe that the claims process would have been as rewarding.
Maurice C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It has taken me almost a year to write this review. When I was searching for trip insurance for my next trip I realized how important an honest review is and decided to write this finally. I was injured on the first full day of a trip to jamaica. Dealing with this insurance company from Jamaica was a nightmare! It took them 12 hours for them just to authorize me being admitted to the hospital (while I lay in the filthy emergency room). Only when the hospital was going to put me in the street did they come through. HOURS were spent on the phone with my family and the Jamaican orthopedic surgeon with this insurance company. Then it took an additional 20 hours for them to authorize my evacuation home and many many more hours of my family AND THE SURGEON arguing with them. After returning home, having surgery by an orthopedic surgeon (this injury caused me to be non weight bearing for 3 1/2 months) and submitting everything for reimbursement of the rest of my trip, did I find out how HORRIBLE this company was. I fought for months with them. Often there was no way to reach them as they wouldn’t answer the phone or they would hang up. When they promised a call back they NEVER called back. I never got nasty with them, but I sure did cry. When they finally sent reimbursement it was 1/5 of what it should have been. I had to file an appeal and wait another 5-6 weeks for additional reimbursement. Even then they shorted me about $700-$800 from what it should have been. I would NEVER EVER use this company again. They were also known as Trip Mate. Customer service was NON EXISTENT. While in the Jamaican hospital we did get assistance from an insure my trip reprentative who told Global Alert that they HAD to provide medical care for me as we had a contract with them, and that helped get me admitted. I would use insure my trip again but never ever Global Alert / Trip Mate. If anyone questions the authenticity of this review I have documents and every note I made for months to back it up. I am HAPPY to share them!
Karla G. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Had a claim and they eventually paid but the process took 4 months and lots of phone calls. Not sure it was worth it considering the time on my part to get paid.
Curtis W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry to hear that your claim took longer than expected, but are very happy to hear that your claim was paid. Please feel free to reach out to us at InsureMyTrip.com for assistance with your claim. If you feel you have been wrongly denied, or, if your claim is taking too long, we have customer Claims Advocates who can step in on your behalf and assist you with your claim.
Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.
It's hard to review this product when I didn't actually use it. I think the true test of this product would have been if I had needed to file a claim. While I'm glad that nothing came up which required filing a claim, I can't really say I recommend or don't recommend this. It seemed like a fair price, and looked like it would have covered the things I wanted to have covered.
Christopher P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
The plan we chose was the best offered with Cancel for Any Reason for this trip, and using Insure My Trip made it very easy to compare plans. However, the insurer’s claim handling is the thing that really counts, and we have fortunately not had to test them, so who knows if it’s really any good.
Richard J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Hard to say if the plan was a good one. Until a person files a claim and sees how their claim is handled any feedback is useless. I gave the plan middle marks not because it's not a good plan, but since i didn't file a claim, I really don't know if it's a good plan or not. Given no negative experience with the plan, I would buy it again as it appears to contain the coverage and terms I felt applied to my particular circumstances.
Jerry H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to hear that your claim took longer than expected, but are very happy to hear that your claim was paid. Please feel free to reach out to us at InsureMyTrip.com for assistance with your claim. If you feel you have been wrongly denied, or, if your claim is taking too long, we have customer Claims Advocates who can step in on your behalf and assist you with your claim.
Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.