Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The customer service with this company was excellent. I had a claim. They were courteous and very prompt with responses. The only reason I gave them 4 stars is that they do not consider airport parking a necessary expense when your travel is delayed. I disagree. If I have a vehicle parked at an airport while I am traveling, and can't get back to it at the planned time, in other words - delayed, then, it is an extra expense that I would not have incurred if I had arrived at the airport as planned. In my opinion, my one day of extra parking should have been covered in the delayed coverage.
Sheila S. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My mother had to file a claim with CSA and was completely satisfied. Inclement weather caused her flight to be cancelled, which was to connect to catch a cruise ship. We were reluctant to purchase the insurance, but was happy that we did, and with such a reasonable company. I will definitely use it in the future.
Latoya J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Even though I did not need to file a claim, it was a comfort knowing I had basic protection in case emergencies did occur. Having coverage removed any stress associated with unknowns.
Wiley H. would
recommend this plan to a friend or relative.
Used Travel Guard on a prior trip for which I had to file a claim. The process was quick and painless. The amount paid was fair as in line with policy - no surprises.
Mary K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We shopped around for insurance to cover our Alaskan cruise and this was a far better policy and price than was offered by our travel agent. Having insurance gave us the comfort that if something did happen before or during our trip that a majority of the pre-paid cost would be covered.
Wayne S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since we didn't have to use the plan, it's hard to say how good it is. We were afraid we would have to use it because of a family member and was glad we had it. I hope it would have covered our needs had we needed to cancel or cut our trip short.
Gary P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had occasion to file a claim with Travelex previously, and that was the reason we chose them again for coverage. They were fast and easy to work with through the claims process.
DANNA W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.