Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
It was very helpful as they send you a reminder of what information to take with you on the trip. They provide 24 hour phone numbers to call and are very clear on what the coverages include.
Vicky W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for providing your feedback. Travelex has offered the following response:
"Thank you for taking the time to post about your situation.
We have reviewed the activity that occurred in January with our Customer Solutions Representatives and understand how the experience surrounding your situation could be frustrating. Our goal is to offer the best customer service and protection plans in the industry to better serve our clients in the future.
It is important to remember that insurance is highly regulated. Documentation is an important part of the policy modification process, as it relates to the Travel Select plan you purchased.
Thank you again, and we look forward to insuring your future travels."
The past few trips we have taken, we have purchased insurance so we can have the peace of mind, knowing that if something would have happened to prevent us from going on our vacation or for any medical situation on vacation, we were covered!
CIndy R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We didn't have to use the policy for anything but felt at ease knowing we had the coverage behind us if needed. We do recommend insure my trip to all of our friends and family and also Nationwide Cruise insurance for our cruising friends.
Wayne B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Have used Generali for years now on our cruising vacations. Only needed to file one claim in 2019 which was handled quickly and efficiently. Will continue to use Generali as I believe they offer the best bang for the buck.
Richard O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Easy to purchase online and coverage was laid out pretty simply. My only reservation was whether I would have had trouble filing a claim if I had needed to, for the reason of the 2 week (or 15 day) requirement. Upon purchase, the online page explained that coverage was reduced if trip was paid more than 15 days before departure. I didn't understand why this made a difference, and this stipulation made it difficult for me to answer accurately. Someone else made the arrangements more than 15 days beforehand, but I paid for it much later.
Kevin S. would
recommend this plan to a friend or relative.
Thank you for your feedback. There are time sensitive coverages within your policy that are only available if you purchase that policy within 15 days of your Initial Trip Payment, so before you purchase the policy, we advise you of the limitations. These include but are not limited to the Pre-existing Condition Waiver, Financial Default and Cancel for Any Reason.
In the event that you receive this message when purchasing a policy, we suggest that you call Customer Care at (800) 487-4722 for an explanation.
"Thank you for taking the time to post about your situation.
We have reviewed the activity that occurred in January with our Customer Solutions Representatives and understand how the experience surrounding your situation could be frustrating. Our goal is to offer the best customer service and protection plans in the industry to better serve our clients in the future.
It is important to remember that insurance is highly regulated. Documentation is an important part of the policy modification process, as it relates to the Travel Select plan you purchased.
Thank you again, and we look forward to insuring your future travels."