Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The cost of insurance appears high given the short period of risk. We primarily purchase the insurance for medical coverage and medical evacuation while out of the country. It would be nice if insurers provided more flexibility in what an insured purchaser can select for coverage instead of having to buy preset coverage.
Halsey S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I think the cost is very high and will be looking for a less expensive one for future trips. I think our age had something to do with it. We had the assurance that we had the coverage and didn't have to file a claim.
Gerhart G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Never filed a claim before this and was extremely impressed. Flight cancelled forcing us to get a hotel by the airport. Submitted receipt for hotel and incidentals and had a check for full payment in less than a week!
Daniel B. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
My wife had health issues and so had to cancel her part of the trip, though I continued. I filed a claim for $1400 with all required information at the end of May. Upon returning home, after nearly 2 months of inaction and only cryptic notes given in the online claim status report, I called customer service at TravelClaimsOnline.
The representative could not explain the delay, especially during 3 weeks of June when no status entries were made. She also pointed out that for some unknown reason, the claim number was changed without informing me, so I could not know any of the latest status updates anyway.
It is now the end of July and the claim status report of the new number on the day after I called said, "final payment printed". The check finally arrived two months after filing the claim and much confusion.
I made a claim to another travel insurance company for a separate trip that I had to cancel due to my wife's health issue. It was also obtained through InsureMyTrip. The claim was processed in 2 weeks. I will use this company again!
John O. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
I was satisfied with the purchase process and it was easy to add value to the plan as I paid for more parts of the trip. I didn't file any claims though so I know nothing about how easy the claim process would be.
Gail W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.