Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We were very pleased with Travel Insured International! We had to interrupt our trip half way because my husband had a heart attack while on Kangaroo Island, South Australia. He was transferred to Adelaide in southern Australia where 2 stents were placed in his heart. We were reimbursed for the Unused Trip Portions and extra transportation costs and hotel costs since we had to stay in the country an extra 10 days before he was allowed to return to the U.S. but we weren't allowed to continue with our scheduled tour. The only reason I gave 4 stars on the promptness of claim processing is that it was about 4 months after returning from our trip that the claim was finally settled & check received. Just so you know, we had to send A LOT of paperwork documenting the medical treatment and extra expenses, so everyone should keep very good records when traveling and using travel insurance! Anytime we were contacted about this claim, they were very friendly and courteous as we worked through all the necessary steps. Thanks very much!
Karl E. would
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My dissatisfaction with the claim and policy is complexity of the contract, written with an abundance of language that allowed my claim to be denied, all within reason, given the contract (20 pages). First reason given, no notice within 20 days of loss. I filed on grounds of employer canceling my vacation given the need for me to remain on duty (I'm a surgeon). The company stated that my loss occurred when the vacation was canceled. I filed 15 days after the date of return, assuming the loss occurred when trip would have been concluded; when all the arrangements were beyond salvage and when I had a chance to request all the refunds from airlines, etc. Second reason, some of the travel providers issued vouchers rather than refunds. There exists no way to use those as the trip was overseas, but the company considers vouchers to be refunds. Some of the vouchers expire before we will be allowed into those countries. The policy states "unused non-refundable Prepaid Payments or Deposits" will be reimbursed. I maintain that an unusable voucher is not a refund, since the definition of re-fund is to return my funds to me, not a promise for future travel. Lastly, I made what is a fatal error in changing my departure date by a single day without changing the policy. That apparently invalidates it. I may no longer bother with comprehensive insurance, and stick to medical only, as it appears to be an unnecessary expense given the myriad ways a claim can be denied. Although I shudder to think of the all the ways a company could escape paying a large medical claim.
Kenneth W. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Berkshire Hathaway Travel ProtectionExactCare Value
During these difficult times it was nice to have the assurance that if anything did happen we would be covered by the insurance package. Evacuation from a foreign country was a nice part of the package along with the medical care. Will purchase again for another trip.
Michael O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since I didn't have the need, thank goodness, to use this insurance I wouldn't be a person to rate how well or not well they were in handling any claims.
Ronald R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Did not have to use, but nice knowing I didn't have to worry. I wasn't happy that I had booked a tour for Sydney back in August but I forgot to add it to my insurance and it was going to cost me $200. to add just before I left. Thankfully I didnt have to cancel and it was only $190.00 tour. Might think twice about that next time I have to have Travel Insurance. And I had proof that I had book when I purchased my insurance. When you have a booking way in advance it is hard to think of everything. I think you should be more lenient in that respect.
Pamela K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for taking the time to reply to our request. We certainly agree that it is difficult to recall every item if you book way in advance. However, in that event, you may add additional trip expenses after you purchase a policy. We suggest that you call us within 10-21 days (policy specific) of adding the additional expenses so we can re-quote your policy and add the trip cost onto your existing policy.