Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I appreciated your email saying you received my documents. However, no one contacted me about needing additional information until I made the contact after several weeks. I was then informed about the additional information. The person taking the call was very respectful and polite, but was extremely difficult to understand because of an accent and speed of talking. That was extremely frustrating.
Jeanette N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry to hear you experienced some delays while filing your claim. In the future, please do not hesitate to contact us InsureMyTrip.com if your claim has either taken longer than acceptable, if you feel you have been wrongly denied, you have experienced missed communication or no communication from the insurance provider. We have Customer Advocates we can assign to your case and assist you with your claim.
Please feel free to contact us if you have any further questions or concerns. We have licensed representatives available 7 days a week who can be reached at 1-800-487-4722.
Fortunately, I did not have to use the coverage but I was certainly not anxious about being in a foreign country and getting sick or somehow hurting myself. Going out of the country it is important to me to have medical coverage and transportation back to the US.
Joyce H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We buy this plan every time we leave the country. So far we have not had to use it, but we feel good that we will be covered it something comes up. It is more reasonable than other plans we have looked at with the same coverage , and everyone I have talked with at the company has been very helpful.
Brigid H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the kind review and loyalty to the AXA Assistance USA plans! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
I appreciated the fact that when my wife was ill and our trip's travel dates were changed that the insurance would change to the new dates. That is good customer service.
However, I do not understand why there was an additional charge for making the change. Thanks. Paul
Paul B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are happy to hear that Nationwide was able to change the dates of your trip. Since the new dates of travel added an additional day to your trip, there was an additional premium due. Please feel free to contact us if you have any questions or concerns. We are open 7 days a week and can be reached at 1-800-487-4722.
We are sorry to hear you experienced some delays while filing your claim. In the future, please do not hesitate to contact us InsureMyTrip.com if your claim has either taken longer than acceptable, if you feel you have been wrongly denied, you have experienced missed communication or no communication from the insurance provider. We have Customer Advocates we can assign to your case and assist you with your claim.
Please feel free to contact us if you have any further questions or concerns. We have licensed representatives available 7 days a week who can be reached at 1-800-487-4722.