Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thankfully, we didn't have to file a claim so I can't speak to that, but we were glad to have this plan in place to cover all of the "God forbid" scenarios that would have caused us to interrupt or cancel our travels. The big reason to purchase this type of insurance is always for peace of mind...
Debbra B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are very happy that there were no occurrences to necessitate a claim. We hope the process would have gone smoothly in the event of a claim. We would choose John Hancock Insurance again in the future.
Yvonne C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We just returned 2 weeks ago from a wonderful trip to French Polynesia. But unfortunately we were unable to land in Tahiti as originally scheduled due to a tropical storm which shut down the airport. As a result we missed a connection to a neighboring island and 2 prepaid days at a resort. Eventually we did make our cruise ship departure, but then my wife injured her leg by slipping and falling from a jet ski at the next island. Required 6 stitches by the ship's doctor and a follow up visit. Plus she developed bronchitis and was seen for that. So we had 3 claims with April (trip interruption plus 2 medical), and they just notified me yesterday that all my claims are covered, right to the penny! I am thrilled at April's coverage and responsiveness. Highly recommended and reasonable in price.
William H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for the kind review! We are delighted to know you’re happy with your purchase experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!