Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
It was a 3 month process for a minimal amount of money on claim. Furthermore I did not receive reimbursement for extra meal expenses incurred because of the delay due to self serve kiosk at airport being down. Being under an incredible amount of stress because of delay, it was not thought to do whatever was nessecary to get a paper receipt.
Sharon H. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Customer service was always able to answer questions and explain differences between alternatives. Each company has some nuances that apply only to one choice. A phone call is necessary rather than assuming some details are the same among offerings.
James S. would
recommend this plan to a friend or relative.
I really wanted to take the Lewis and Clark cruise I had scheduled -- but I hurt my knee playing golf and had emergency surgery. No way I could go on my trip. SO easy to file claim on line. And money was Zelled into my checking account within days. Very efficient in handling my claim. No problems at all. I was VERY pleased with this great company.
Michael T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Had all documentation including costs, penalties, and refunds. However, form from Royal Caribbean did not comply with their rules that it must say "cancellation" and it was difficult to get that information from cruise line. As a result, there was a 2 month delay between time submitted and check received.
Kathleen B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I did not have to make a claim for this particular trip, but I DID have to make one for a trip I insured with them last fall. The submission process was easy, and although I had to submit all of my paperwork twice for some reason, I was reimbursed for all of my expenses within a reasonable time. I wouldn't hesitate to use Trawick again to insure a trip.
Breean G. would
recommend this plan to a friend or relative.
Thank you for your feedback. We'd love to help clarify anything on the plan you purchased to ensure you have everything you need for your trip. Please feel free to give us a call at (888) 301-9289 or email [email protected], and someone from our Customer Service team will be happy to help. Thanks so much.