Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
Global Alert!
Preferred
We came close to needing support when our initial flight was delayed 15 hours. I was encouraged by the phone service provided by Global Alert.
Barbara L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Love CSA. They have always been fair with us.
Janice S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Unfortunately, we had to cancel our travel plans due to medical reasons. We filed a claim which was outsourced to Trip Mate for processing. We recently received our check for the claim. The claim process took about 3-4 months which seems like a long time. Otherwise, we are satisfied with the policy we purchased.
Aron R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Due to bad weather, we missed an entire leg of our journey. We obtained a letter from the expedition company detailing the weather problems to submit with our claim along with all other flight and hotel documentation. The only piece of required documentation that surprised me was a copy of my passport showing country entry/exit dates. I feel I was lucky that I noticed that notification of an impending claim had to be provided to John Hancock within 21 days of the trip delay/cancellation. I don't know if I would have had problems if I missed that important piece of information. Once the documentation was submitted, it took about six weeks to receive payment. There were no challenges to my submitted expenses and the whole process went smoothly. I've never had to submit a trip insurance claim before, and I was nervous about the experience, but this was painless. I will definitely use John Hancock again. Thanks!
jill s. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Did not expect it would be needed but it was required by the outfitter otherwise I would not have purchased it.
Keith S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Once I had studied the web site I called the toll free number and a member of your team worked with me for an hour to figure out the best trip insurance for me and my husband. I really appreciated her taking so much time to answer my questions. I feel we got the appropriate coverage.
Anne H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I had no issues so did not need the insurance but it is always good to have it just in case.
Diana W. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Hard to review when I did not have to use it ( for which I am grateful).
Nancy K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Thankfully, I had no need to file any claim so really, I cannot write a review
Rosa K. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Sent a question about a possible claim 10 days ago. Still waiting to hear from them. Not a big claim. Poor communication on their part
Randall B. would not
recommend this plan to a friend or relative.
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1 people found this review helpful
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Carol
John Hancock claims department issued Evan's check on April 14, 2017, so he should shortly be receiving payment. Please keep in mind that John Hancock asks claimants to allow up to 30 days after they receive the paperwork for them to review and settle the claim.Apr 17,2017
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They will never get my business again.