Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I submitted a claim with all the information requested on the application which I downloaded from their website. A few weeks later I was notified that they weren't using that form anymore and I needed to fill out a second form and submit additional information, which I emailed the next day. I got confirmation that the email was received and called to make sure they did not need any more information. I was assured that the claim would be processed. A few days later I received a letter requesting the information again. When I called, I was assured that the claim had been approved and I would get a check. It took another week, making the total time from submission of request to payment about 4 weeks. I don't know if this is typical. The repeated requests for a different form and additional information, felt like the company was hoping I would not follow through and then they wouldn't have to pay the claim.
Toby G. would not
recommend this plan to a friend or relative.
Thank you for the feedback on your policy. In the future, if you are dissatisfied with your claims experience please call InsureMyTrip to request a customer advocate. One of the roles of our customer advocates is to expedite claims.
I had to cancel my travel plans because I needed emergency surgery before the trip. I submitted claims and TravelSafe reimbursed me for my non-refunded travel costs but only making me jump through hoops to provide documents for every single expense and it took a long time to receive the check. Make sure that you have independent 3rd party proof for every expense.
CHARLES K. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
It felt so good to be covered and thankfully I didn't need to use the insurance.
Me and my mom traveled to Israel and had a fully awesome Holy Land experience, one we'll never forget...to see the evidence of the Bible is just awesome. We traveled to Old Jerusalem, Bethlehem, Nazareth, Tiberias, Hebron, and Tel Aviv...places of the Old Testament and New Testament sites. If you are a Bible believing person, I'd suggest you visit The Holy Land...it will change your life!
Again, we're both thankful for buying your service.
Marc D. would
recommend this plan to a friend or relative.