Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
WorldTrips
Atlas Journey Preferred
We had a really difficult ending to our amazing trip to Portugal. We ran into issues at the airport and with COVID testing, none of which were our fault. We consider this to be a travel delay and a travel inconvenience. However, the plan that we purchased apparently does not cover our specific situation. We were not reimbursed any of the $2000 we were charged during our extended stay. The reason we bought the additional travel insurance was exactly for this unpredictable and unforeseeable kind of scenario. We're very disappointed in the timeliness of the response to our claim, the unhelpful people we spoke with on the phone, and the unwillingness to accept our claim.
MICHAEL R. would not
recommend this plan to a friend or relative.
10 of
10 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Affordable coverage "just in case".
John E. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Preferred
Tried to call few different time with a question- impossible to get through, no one picks up. What kind of trip insurance company is unreachable when needed.
Will never use this ins again.
Will never use this ins again.
Emilia A. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
-
Antonia Pozarski
AIG Travel
Dear valued customer, I'm sorry to hear you were unable to reach our World Service Center. We have been experiencing periods of high volume and we are aware of the resulting hold times. Therefore we are getting additional representatives to address the issue. Again, our sincere apologies for the lengthy hold times. We appreciate the candid feedback and will do our best to resolve this. If you still need assistance please reply, and I will set up a callback for you.Oct 04,2021
The trip included a
tour
Trawick International
Safe Travels Voyager
I did not have to use the plan. I was so grateful to have it though. The peace of mind it gave me, especially during this time, was priceless. I will be using this service again and will recommend to friends.
Kathleen F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I'm glad I did not need to make a claim.
Richard W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
This plan is GARBAGE, did not cover my cruise that was cancelled by the cruise line, did not cover lost air, hotels, NOTHING. Did not even offer me a credit of the premium for another future trip. Don't waste your money on this plan.
James K. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Zac
Thank you for your feedback. The insurance provider has issued the following response:
"Thank you for taking the time to post about your experience on InsureMyTrip.com. We empathize with your unfortunate situation.
It is important to remember that insurance is highly regulated and all claims are adjudicated based on the documentation submitted in accordance with the policy details.
We do not have any records of you contacting our Customer Solutions Department, but we would be happy to offer you a One-Time Date Transfer. This will allow you to reuse the policy anytime in the next 24 months. Additionally, we recommend talking to your Traveler Suppliers about transferring any monies paid to a new trip.
Please contact us at [email protected] in order to discuss your One-Time Date Transfer.
Kind Regards,
Travelex Insurance Services"Jul 24,2020
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
Didn't need to use the coverage, but overall plan covered everything we needed and it gave us peace of mind to know it was in place if we did need it.
Jeannette L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I was glad to only insure the aspects of the trip that I needed to insure.
Joel R. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Easy to setup and priced fairly. Do not know how good claims service would be and that is where the rubber meets the road.
Dennis D. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Comparing and buying was easy... cannot comment on claim process as I did not have the need. Happy about that!
Cynthia D. would
recommend this plan to a friend or relative.
"The claims for this insured were reviewed under the Trip Interruption, Travel Delay, and Travel Inconvenience benefits of the policy purchased. Regrettably, the claims submitted are not covered under the policy. If the insured would like to appeal this decision, please submit a written appeal to [email protected] and include any additional documentation they have to support the claim."