Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I had a medical problem which prevented me from going on my vacation. When I called Global to cancel my plan I was told I had to cancel within two weeks of my signing up. I called over a month before my trip and was shocked by the refusal to cancel my trip insurance since I was not going on my trip and would not file a claim. This is bad customer relations and I will find another trip insurer in the future.
John A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. The Global Alert! Preferred Plus plan has the following refund policy:
You may cancel insurance under the Policy by giving Us or Our Administrator written notice within the first to occur of the
following: (a) 14 days from the Effective Date; or (b) Your Scheduled Departure Date. If You do this, We will refund Your
premium paid provided You have not filed a claim under the Policy.
Unfortunately, it appears that your request to cancel and refund the policy was made outside of the 14 day review period. Please call us at 800-487-4722 if you have any questions or concerns.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
My wife needed medical care on our trip so I filed a claim for the InsureAssist TravCan Premier. There was a lot of documentation required and I had to also file with my medical insurance company first to get a rejection of benefit letter which took several weeks. After all documentation was provided, I received a check within two weeks.
Eugene C. would
recommend this plan to a friend or relative.
This plan has very good coverage with higher limits than other plans that I have looked at. This is the fifth time that I have purchased TravCam Premier. Fortunately, I did not have to file a claim for this trip. I did file a claim for another trip that I had to cancel earlier this year when my husband broke his ankle. The company made the process easy. When I called them to say I had to cancel they emailed me the forms. There were only a few pages to fill out.
You do need to send copies of all receipts of payment and a copy of the cancellation policy for each item that you are asking for a refund. For example, tours, airline tickets, and hotels. I make sure that I have copies of the cancellation policy with all of my confirmations then you don't have to search for them in the event you have to file a claim. If you are organized and have all of your confirmations and purchase receipts together while you are planning the trip you just have to make copies to send in with your claim.
Christine W. would
recommend this plan to a friend or relative.
Tough to judge plan claim performance as we didn't have to use it (good!) Coverage was good. Would purchase again for next trip. Since we are on medicare we always try to purchase first dollar coverage medical insurance.
Richard D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
You may cancel insurance under the Policy by giving Us or Our Administrator written notice within the first to occur of the
following: (a) 14 days from the Effective Date; or (b) Your Scheduled Departure Date. If You do this, We will refund Your
premium paid provided You have not filed a claim under the Policy.
Unfortunately, it appears that your request to cancel and refund the policy was made outside of the 14 day review period. Please call us at 800-487-4722 if you have any questions or concerns.