Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Since we didn't experience any problems and had no need to file a claim, we can't really rate the company. However, we did receive a "bon voyage" message before the trip with info on contacting the company, so it was nice to know that the company was aware of our trip. We chose this insurance as it was comparable to that offered by the cruise company and a bit cheaper.
Linda D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This is an update of a previous review. My claim has been approved and should be paid within 10 days. I think the process could have been simpler. I had a previous claim several years ago that was handled much more expeditiously. I will not use AIG again.
David P. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
We are very pleased to hear that AIG Travel Guard has issued your claim payment. Processing times of claims can vary depending on how much supporting material is needed. A member of the AIG Travel Guard Claims team will be in touch with you to follow up.
We are over seventy and were in Europe for over three months. We paid $4,500 for your insurance. Nothing happened. We rented a car but you did not cover that because we had insurance from my credit card (which paid us for a charge). So your insurance was useless to us. We have discovered that we don't need the medical coverage you provide and almost everything else you cover is incidental and rare.
Ralph S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for taking the time to leave us a review. We appreciate your business and hope you'll choose Arch RoamRight again the next time you travel!
-The RoamRight Team
Although forced to provide a rating on satisfaction with the plan, I can't comment on quality of claim handling, since I did not have a claim. The process of purchasing on Insure My Trip was very good, providing quick comparison of a number of plans.
Ronald B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We sailed trans Atlantic with the plan to get off the ship in Le Havre, France and proceed to Paris. Due to weather, the ship diverted to Southampton, England. The ship transported us to London, Heathrow, but we were on our own from there. We had already purchased train tickets from Le Havre to Paris. We notifies Generali of the situation and filed a claim upon return to US. Generali Global reimbursed us for our travel from Heathrow to our Paris hotel. Our entire claim was reimbursed 100% including a charge I had to visit the ship's doctor while on board. I have since purchased additional Generali policies for our next trip. Our claims agent Ricardo Romero did a great job. I have purchased several Generali and GSA policies over the years, but this was the first claim I had to make and so glad we purchased insurance. Don't leave home without it.
Frederick E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.