Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Global Alert!
Preferred
Great Plan. Glad I didn't need to test how well it works.
Stanley S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Thank goodness I didn't have to use the insurance plan I bought for my trip. But it was a secure feeling knowing I was covered for any instances if necessary,
Beryl L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
I filed a claim and was told it would take 30 days. After 30 days I called to ask the status, and was told all agents were not available and that I would receive a call back in 1 hour. About 4 hours later I received a message that they had called. I called back the next day, and was told that they were working on it. The following day, I received 3 emails. The first was totally illiterate with more misspellings than correct. The second recalled the first, and the third was a repeat of the first. I again called in and was told my claim was incomplete. I was then told it would be escalated to management and that I would hear soon. I asked what that time frame was and was told a "minimum" of two days. I asked what the maximum was and was not given an answer. Amount of the claim is minimal, less than 4% of the total for trip interruption. All of the important things are not even covered, since there are "no receipts" such as frequent flyer mile loss, downgrading to coach from first class, etc. Since their was no outlay, there are no receipts and therefore not covered. Not at all satisfied, would never use them again, and will tell everyone I know.
Barry H. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
I liked the ease of securing insurance for a trip and will use you again.
Barbara Ann K. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
Great price for disaster removal coverage on trip to Antarctica - although not used, peace of mind was well worth the $50!
Chandler V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
I would have needed to file a trip delay claim because I ended up stranded in Antarctica for 3 extra days due to weather recently, but I had arranged my return flight several days after the end of my excursion and the hotel I had reserved worked with me to not charge me for the unused nights I had reserved so since I was smart in planning my trip the insurance simply provided peace of mind - I was happy to know I was covered in case there were issues and would definitely recommend John Hancock Insurance for any trips to unusual places, especially to Antarctica!
Lisa B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
Didn't need to use the coverage; but it provided me with wonderful peace of mind.
Nancy M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Purchased Arg Travel Guard Basic Plan. Airplane broke down, took 8 hours to get new plane. Called Travel Guard was told
they don't cover mechanical. Great company if you want false security. Bottom-line they don't pay.
they don't cover mechanical. Great company if you want false security. Bottom-line they don't pay.
Robert S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Kyle
Thank you for providing feedback on this policy.
Since your flight was not delayed more than 12 hours, the travel delay benefits under this policy would not have been able to provide any coverage. Under the Trip Cancellation or Trip Interruption benefit, they do provide coverage in the event of a strike or inclement weather that causes complete cessation of travel for 24 consecutive hours. Under the listed covered reasons for Trip Cancellation or Trip Interruption, Mechanical Breakdown of a common carrier is not included.
Of course, it is never good news to hear that your particular situation is not covered. If you would like to contact us to discuss this further, we can be reached at 1-800-487-4722 and we are available 7 days a week. We would be very happy to explain the policy limitations and exclusions further so that you have this information for future travel.Nov 27,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
I did not have to use it, luckily!
Deborah V. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Antarctica sounds amazing! We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Nov 27,2017
The trip included a
tour
Travelex
Travel Select
We had to file a claim for one of our family members due to a serious medical issue. I was prepared for a long and drawn out claims process. Was extremely pleased with the prompt processing of our claim. I am sold on Travelex!
Leslie M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
If you choose to appeal this denied claim with the supporting documentation, please feel free to contact our advocates team and we would be help to help facilitate that. We can be reached at 800-487-4722. Customer Advocates contact the insurance providers on the customers behalf in an effort to resolve claim issues.