Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
THIS SURVEY IS SORT OF UNFAIR AS THE TRUE TEST OF A PLAN IS WHEN YOU USE IT AND THANKFULLY WE HAD A SAFE UNEVENTFUL TRIP SO DIDN'T NEED IT. HAVING SAID THAT I FELT SECURE IT COVERED WHAT WE'D NEED HAD SOMETHING HAPPENED, IT WAS FAIRLY PRICED, CUSTOMER SERVICE WAS A GOOD HELP IN ADVANCE OF TRIP. i WILL USE THIS COMPANY AGAIN IN THE FUTURE
Diane L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and hope you will be able to reschedule the trip. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
I used this company to insure a pretty expensive bicycle tour. Half way through the 6-month trip I had to leave for a family emergency that was a "covered benefit." I was able to file a claim and recoup a significant portion of my money. The most irksome part of this company is that their policy is poorly written and it is extremely difficult to know exactly what will be covered in an emergency. Part of my claim was denied because I misread just a few words of the policy when I bought it, thus I wish the policy was more clear. Overall, the insurance was way less expensive than any other policy, and they covered what otherwise would have been a huge loss.
Mark H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We did not use the InsureandGo Global Platinum plan, but like every insurance product, it is piece of mind only. As for plan cost, we relied on the printed comparative values described on your website.
Rachel S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Have purchased travel insurance many times through InsureMyTrip, but this was the first time I needed to file a claim. We were unable to take a trip because I broke my arm, and when we contacted the insurer they promptly sent the needed forms via email. Once completed, we were able to scan and email the documents back, and they promptly confirmed receipt. Processing time was estimated at 3 weeks, but the check for the full amount arrived before then. Absolutely no complaints, and I will not hesitate to purchase a similar insurance plan from John Hancock in the future.
Katherine D. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.