Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
GoReady Insurance
Choice
First the good: The coverage was reasonably priced; the Company paid the Doctor and the Hospital for the emergency surgery and hospital recovery treatment; the Company refunded the million peso up front deposit that I had to make when were were evacuated to the hospital; and the Company got us air tickets to get home because the tour had moved on when the Dr released my wife to travel.
To Be Improved would include: keeping us informed of progress on our return air tickets - we spent several days frantically calling and emailing the Company, and cooling our heels in a hotel after release from the hospital, even though the release date had been sent to them two days in advance of discharge; employing a claims processor who could read and understand the claim submittal back-up information, and who would ask me questions if she didn't understand, rather than first paying for one person instead of two and paying at the wrong country's exchange rate, then later having to correct these errors and make a second payment.
To Be Improved would include: keeping us informed of progress on our return air tickets - we spent several days frantically calling and emailing the Company, and cooling our heels in a hotel after release from the hospital, even though the release date had been sent to them two days in advance of discharge; employing a claims processor who could read and understand the claim submittal back-up information, and who would ask me questions if she didn't understand, rather than first paying for one person instead of two and paying at the wrong country's exchange rate, then later having to correct these errors and make a second payment.
Bruce D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
Thank you very much for this review. April Travel Protection, as well as our other companies, always appreciate your comments. It is especially useful to April since you took the time to list the pros and cons of the experience, while pointing out that April was there when you needed them.Mar 17,2017
The trip included a
tour
Global Alert!
Preferred
Most important is that I did not have to use it, but I was confident that it would have been there if I needed it.
James Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were happy with the coverage provided. Fortunately we did not need to file a claim.
Samuel H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Fortunately our trip went off without a hitch, thank you for the peace of mind
Joel B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
Thanks and I hope you give me a good price for my next trip also.
Eileen C. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs. We look forward to providing travel protection for all of your future endeavors!Dec 05,2016
The trip included a
tour
AIG Travel
Travel Guard Basic
We realized how important insurance is when a member of our tour group had to be hospitalized for pneumonia and had to cancel a portion of his trip.
Donald G. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I really don't know if I was satisfied since I did not need to use it. I felt prepared if something had gone wrong, but would not know if that was the case unless a problem occurred. The ongoing dilemma of buying insurance - what a waste of money since it was not used; or, what a fabulous investment since it provided the assistance I needed.
David B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 30,2016
The trip included a
tour
InsureandGo
Global Gold
I filed a claim with this company last year. Without any hassles, they refunded my trip. That's why I decided to go with them again for my recent trip. I would definitely recommend this company!
Shiva A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureandGo
Global Gold
Lucky for me I really didn't need to use the insurance; was stranded in the Atlanta airport due to bad weather; called the 800 number and was connected to a voice message telling me to call back between 8 AM and 10 PM, it was 11PM at the time; not very helpful; good thing it wasn't a "real" emergency.
Marie B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you encountered inclement weather on your trip. InsureandGo Customer Service/Sales Department is open Monday - Friday from 9 am - 6 pm EST and their Claims Department is open Monday - Friday from 9 am - 5 pm EST. InsureandGo also offers 24/7 emergency travel assistance which can be reached at:
888-568-5153 (toll free within the U.S.A.)
305-913-1867 (call collect outside of the U.S.A.)
Email: [email protected]
We would be happy to review with you the potential benefits on your policy resulting from inclement weather. Please call us at 800-487-4722.Jul 07,2016
The trip included a
tour
John Hancock
Gold
As I did not have to use the plan for any claim I cannot comment further. I believe it had the coverage I needed.
Carole S. would
recommend this plan to a friend or relative.