Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We had to cancel a 15-day Princess Cruises trip to Hawaii in October, 2016, just two days before sailing, because of a medical issue. The April Travel policy we had purchased reimbursed us for the out-of-pocket cruise fares very promptly (within a couple of weeks) and without any hassle. Fortunately, we had no other non-refundable costs. I will definitely use the April Travel Choice plan again if it is available the next time we plan a trip. One useful fact I learned from this experience was that the government taxes and port charges portion of a cruise fare ARE refundable when you cancel a cruise, so you may not need to insure these amounts.
Noel H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
First time I have purchased this type of insurance...and fortunately I did not have to use it.... But good to know that should I need it in the future...it is available.
Frank L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did not have to use it but it was a comfort for several reasons. First, whether it was us or my elderly parents, we would be reimbursed if we had to cancel. Second, my Obamacare is useless and unusable with a screaming high deductible and I was carefree knowing I would have medical insurance for the month long trip.
Shirley W. would
recommend this plan to a friend or relative.
We had booked a Celebration trip to Hawaii for our extended family of 10 to take place earlier this year but had to cancel due to my husband's developing medical issue which necessitated surgery and a lengthy recovery. Because we had purchased the RoamRight Preferred plan, via InsureMyTrip.com, we were reimbursed for all of our non-refundable expenses including airfare and lodging deposits. RoamRight settled that claim efficiently and in a timely manner. When we re-booked the same trip for a later date, we again purchased insurance from RoamRight. Fortunately, we enjoyed a wonderful trip with no need to file a claim this time. Based on our good experience, we would purchase trip insurance from RoamRight for our future travels.
Mark V. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Fortunately, did not have any reason to make a claim, but would never travel without travel insurance. Would recommend all travelers make this a priority.
Charles S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
After researching, this was the most comprehensive plan for the price. I would insure through your company again. Happy I did not have to use it, but it gave me peace of mind while I was on my vacation.
Angela M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Limited weekend customer service telephone coverage. Wanted to call at 6PM Pacific due to flight delay from Kona to LAX. Not open. The need to know was immediate.
Mark M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It sounds like you were trying to reach InsureMyTrip's customer service which is open on weekends from 9AM - 9PM EST. When you are traveling, please remember it is your insurance company's 24-hour emergency assistance number that you should be calling for any travel-related issues. The assistance companies have 2 telephone numbers: one toll free to call when inside the U.S. and Canada; one to call collect when outside the U.S. They are available around the clock to provide you with assistance.