Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
My husband was involved in a motorbike accident in Vietnam. He was a passenger with a professional driver who had the misfortune of a dog running directly into the front wheel of the motorbike resulting in the accident. My husband was badly scraped and bruised. The insurance covered all the medical supplies which was all we were asking. It was comforting to know that had there been more serious injuries such as broken bones, the insurance would have covered those expenses as well.
Nancy M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
Yes the plan did provide coverage for all the essential items for my trip. Thank goodness, I was fortunate not having to put it to use this time!
fingers crossed that's continues!!
fingers crossed that's continues!!
Barbara B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Since I did not need to make a claim, I really don't know the quality of the insurance I purchased. It covered the areas I wanted at a better price than some competitors.
Catherine M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
The best travel insurance plan is one that you don’t have to use! Trip went smoothly.
janet b. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
This trip had to be cancelled for medical reasons. A refund of the forfIeted deposit was requested from AXA on Oct.10. We were told we would hear back in 30 days. I called AXA after 40 days to check the status and a couple of days later I was told they needed more information. I provided the additional information and was told by an AXA representative it was sufficient. When I called back in a couple of weeks, I was told that still more information was needed. I provided this but did not receive a confirmation of receipt. When I called they told me they had no record of my claim. I sent the same info a second time but still no confirmation. So I called yet again and within the week I had 2 confirmations of receipts. Then miracle of miracles I received a letter that my refund had been approved. Two weeks later, I got two checks in the mail - one for each traveler although they are made out to the same person. But, the names aren’t the problem it’s the amount. The checks were for $300 less than we had been approved. I just got off the phone and they said it was a typo and they will attempt to expedite the new check. What should have been a simple refund process has been a major headache.
Although our flights were also insured, I decided to handle those myself. I had a dull refund within 4 days.
Although our flights were also insured, I decided to handle those myself. I had a dull refund within 4 days.
William M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Carol
Thank you very much for your detailed review. We are very sorry to hear that you encountered problems in the claim process which delayed your refund. We have brought your review to the attention of AXA Assistance USA who appreciates all feedback and will take your comments into consideration so as to improve their claims process.Jan 30,2018 -
Seth Hancock
AXA Assistance USA
Thank you for your feedback. We are sorry you were unable to enjoy your trip. We regret that there was a delay in the processing of your claim and an error on the checks once it was processed. As Carol said previously, we will utilize this feedback as a way to continue improving our claims process.Jan 31,2018
The trip included a
tour
AXA Assistance USA
Platinum
Would have liked Cancel for Any Reason included at this price.
Gary L. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Jan 16,2018
The trip included a
tour
Generali Global Assistance
Standard
Reps very helpful on the phone.
Judith F. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
We didn't need to use the insurance, but it was reassuring to know that we had it.
Gary R. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Comfortable with this plan I chose and glad I did not need to use it.
Bonnie T. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
I am very satisfied with the resolution of our claim. The premium was fair. Processing time was much longer than anticipated, likely due to an exceptionally high number of claims due to Hurricane Irma. The delay did create some uncertainty that the claim would be paid but it worked out. I would prefer that the policy offered a “cancel for any reason†option. Given life’s uncertainties as a senior, I would likely accept the additional premium when insuring an expensive trip. Without this coverage, the fine print detail in a policy creates uncertainty.
Howard K. would
recommend this plan to a friend or relative.