Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
This was fantastic. We had an incident while on vacation and had to take our daughter to a doctor and had to pay out of pocket for the visit. April had guided me through the process within 24 hours of notifying them, and I was informed that I'd receive the full amount as a refund within a week of filing the claim.
Perhaps my only complaint was that it was hard to navigate their rates and plans online, but when I called and set it up over the phone the rep was super helpful and got me exactly what I wanted for a very reasonable price.
ANDREW H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The whole insurance-purchase process through insuremytrip.com was very smooth. I particularly liked how easy it was to add additional coverage as I made additional payments for cruise installments, airline tickets and shore excursions. I had to submit a medical claim with RoamRight, and the claim was handled promptly and correctly. Make sure you save all of your receipts. I will definitely be buying trip insurance from insuremy trip in the future.
Eric P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your review. We here at RoamRight are happy to hear you were satisfied with our claims process, and we hope you keep us in mind the next time you plan a trip.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
We were delayed by more than 24 hours.
In spite of that, all we were compensated for were some of our outlaid expenses. The delay cost us precious time from an expensive trip. There should be a reasonable remuneration for the time lost from our trip.
Lois L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you very much for your comments regarding the Travel Delay coverage in the Gold plan. As you indicated, AXA would only reimburse you for your paid expenses. Unless the loss of time actually results in increased costs during the trip or unused prepaid expenses, as listed in the policy, there would be no coverage for the inconvenience of the delay in any Comprehensive plan even though it is definitely a disappointment when it occurs during a trip. However, we will bring it up to our various providers. Perhaps some form of reimbursement can be incorporated into future plans.