Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We paid over $1000 for a premium policy, then when my wife fractured her foot and we needed to incur cancellation expenses for some of our aggressive trip activities, we discovered you don't cover that situation. I haven't used trip insurance in the past and this taught me that it's still not worth it. I'll save a couple thousand a year in trip insurance costs, take my chances, and save money over the long run.
Dave H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did follow up with Generali who advised that you did not file a
claim but called to inquire about reimbursement for two nights of hotel
accommodations and taxi expenses to get you from one place to another while your three companions were hiking. However, these would not be covered expenses under your Travel Delay coverage since the cause of the additional expenses were for an injury sustained prior to coverage which began on your date of departure.
Generali did suggest that you may still wish to submit a claim for reimburse-ment of any prepaid non-refundable travel expenses. Please call the Generali claims department at (800) 541-3522 for additional information.
The staff at Travel Guard were pleasant to talk to. There was no long holding times on the phone. They processed my claim pretty quickly. I was very pleased with the service.
Thanks.
Harshadkumar P. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Directions for documents needed for claim ( trip cancellation) were not clear but when I contacted them it was clear what was needed. I am very satisfied with April and would use them again.
Rosemary P. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Peace of mind at a reasonable price - what could be better? Thankfully, we didn't need to file a claim, but it was good to know that we would be covered should the need arise!
Richard N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since we didn't experience any problems and had no need to file a claim, we can't really rate the company. However, we did receive a "bon voyage" message before the trip with info on contacting the company, so it was nice to know that the company was aware of our trip. We chose this insurance as it was comparable to that offered by the cruise company and a bit cheaper.
Linda D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did not have to use the plan so it is truly difficult to say if it was good or not because we never tested it or saw if it was what we expected it to be.
Thank You
Cecile F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This is an update of a previous review. My claim has been approved and should be paid within 10 days. I think the process could have been simpler. I had a previous claim several years ago that was handled much more expeditiously. I will not use AIG again.
David P. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
We are very pleased to hear that AIG Travel Guard has issued your claim payment. Processing times of claims can vary depending on how much supporting material is needed. A member of the AIG Travel Guard Claims team will be in touch with you to follow up.
claim but called to inquire about reimbursement for two nights of hotel
accommodations and taxi expenses to get you from one place to another while your three companions were hiking. However, these would not be covered expenses under your Travel Delay coverage since the cause of the additional expenses were for an injury sustained prior to coverage which began on your date of departure.
Generali did suggest that you may still wish to submit a claim for reimburse-ment of any prepaid non-refundable travel expenses. Please call the Generali claims department at (800) 541-3522 for additional information.