Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
While I did not file a claim, I did have a problem because I ran out of one of my medications on a Sunday in Vienna. I called the number provided for problems, and the person whoresponded did try to help me. She suggested that I ask the hotel concierge if she could be of assistance locally, but meanwhile she would see what she could do from her end. In fact, the hotel clerk was able to round up a doctor and a pharmacy,and all was well.
Joan V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Satisfaction with the plan was rated 4-star as I did not need to submit a claim. Rationale why the policy was needed: I wanted to obtain a medical and evacuation policy. Though I did not need it for trip cancellation and interruption (I used points for the airfare and my credit card provided some degree of trip cancellation and interruption coverage, this policy came with it, which was a nice bonus. In addition, I was not seeking a Cadillac plan - just a policy for some coverage in the unlikely event of a terrorist event in the destination cities. Finally, the cost was extremely reasonable for my spouse and myself.
Jeffrey D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, we did not have to process a claim, so I can't rate the plan accurately. The representative who worked with me and helped with insurance choices was very good, and the coverage seemed accurate for our trip.
Suzanne A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Shortly after our trip we called with a claim. A friendly representative sent us the proper forms promptly. We were notifiied when they received our completed forms. In less than two weeks our full claim was approved. The check arrived in today's mail, about 10 days after approval. I would highly recommend them to others and will use them again when needed!
Daniel K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We were very pleased with the plan options, coverage provided and especially the price for the two of us compared to the insurance offered by the cruise company!
Carol K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I didn't actually file a claim but I thought I might have to. I called the concierge service for help to re-book my flight & possibly get a hotel room after my flight from JFK was cancelled. They were useless. After multiple times explaining that I wasn't looking for an explanation of coverage, and actually needed help, the rep spent 40 minutes finding a so-so flight option the next day, with no mention of a hotel for the night. She then said she'd have to transfer me to Delta to actually book the flight, and transferred me without giving me any of the information about the flight. I was then put in a 2 hour queue. Totally wasted time, and no help. She did less than I could probably have done on my own.
Tobi G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate your 4 Star Review and are certainly sorry to hear that you had such a negative experience using the insurance company's concierge service.
I recommend travel insurance. This claim was regarding a flight delay resulting in 1 1/2 day of missed tour. CSA at least prorated a benefit. More than my traveling partner received from another insuremytrip supplier.
Carol D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.