Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Our luggage was delayed for 2 days, so this was very clear cut. AIG has a good website to submit all necessary claim details, and Insuremytrip customer service was very clear on which documentation we should have retained. My only complaint is that there was zero communication from AIG from the day the claim was submitted until 2 months later when the adjuster suddenly called me to clarify a few things about receipts, and I got a check in the mail (but not an email about the resolution status) 2 days later. I tried to contact the adjuster via email and phone about the status and never received responses. It would be great if AIG could at least set expectations for when the adjuster would have time to look at the claim.
Alexander M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Great coverage. My luggage was so badly damaged, it needed to be replaced before returning home. I purchased a new suitcase, submitted paperwork required and in a couple weeks was reimbursed. Excellent service.
Barbara S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
This plan has very good coverage with higher limits than other plans that I have looked at. This is the fifth time that I have purchased TravCam Premier. Fortunately, I did not have to file a claim for this trip. I did file a claim for another trip that I had to cancel earlier this year when my husband broke his ankle. The company made the process easy. When I called them to say I had to cancel they emailed me the forms. There were only a few pages to fill out.
You do need to send copies of all receipts of payment and a copy of the cancellation policy for each item that you are asking for a refund. For example, tours, airline tickets, and hotels. I make sure that I have copies of the cancellation policy with all of my confirmations then you don't have to search for them in the event you have to file a claim. If you are organized and have all of your confirmations and purchase receipts together while you are planning the trip you just have to make copies to send in with your claim.
Christine W. would
recommend this plan to a friend or relative.
Plan covered everything I was concerned about, especially the cost of having to cancel and re-book flight tickets made with frequent flyer miles. I didn't use this feature but it gave me security to know that it was there if an issue arose and I was covered for airline ticket change fees. Also this policy provided more comprehensive medical coverage. Will use it again for my trip next summer.
Fulton F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.