Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank goodness we didn't need to use the trip protection coverage, our vacation was wonderful! Since it was hurricane season I did not want to forgo this coverage! Glad we didn't need to use it but it offered more protection than what the cruise line was offering and for a MUCH BETTER PRICE. I will use this company again!
Tracy S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully I didn't have to file a claim. However, shortly after booking my vacation to Punta Cana, we decided to change our destination for safety reasons. I contacted HTH and they were gracious enough to modify my plan at no additional cost. I was very impressed.
Jerri J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Didn't have to use it, but good to know you have it if you need it. Compared other travel insurance with Travelex and Travelex offered more for about the same amount as money, as the others. Will continue to use it for other trips.
Robert E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I just wish more plans covered "cancel for any reason," but I understand where they do not (and the ones that did provide it were incredibly expensive!). Otherwise, this plan provided the basic needs and, when compared to other plans, included higher amounts for things like lost bags then other plans did and at a lower per person cost! Thanks!
Erin S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Flight cancellation for international flight from Boston due to weather. We had to drive 4 hours to JFK in NY to catch our flight and drive back to Boston after our return flight one week later. Filed a claim for gas we brought for our car for the 2 drives and parking at JFK airport. Did not submit any food receipts. Overall claim amount was a very reasonable and around $ 200 for 5 people. IMG approved gas money but denied parking fees!! So okay to drive to JFK but not park our car there ? Our sense is that IMG wanted to make sure that they pay only part of the claim to preserve their profit margin. Disappointing!!
anjna s. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
Fortunately we never had to use the insurance so not sure what this review is worth however, the sales rep was great and extremely helpful when purchasing the plan.
James J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.