Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I especially appreciated the clause allowing for trip cancellation due to work reasons as well as the theft identity protection. I will purchase this plan again for future travel.
Claire Z. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We appreciate your comments and continually use customer feedback to improve our services. We hope you will consider us again for future travel.
Thankfully, I did not have need to submit a claim. I can only review the ease with which I was able to obtain a quote for the coverage I needed and the cost. Very pleased on both counts. Thank You!
Therese C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Fortunately, I had no problems with my travel and so did not interact further with the insurance provider after buying the policy. The coverage appeared to be very good but was not put to the test.
Jan C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the kind review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing you with AXA Assistance USA travel insurance for all of your future endeavors!
We were delayed over night because airline cancelled. Insurance covered meals and lodging. I was very disappointed they refused to pay taxi fare to/ from airport. I highly suggest you request taxi fare as part of trip delay. Thank you.
Esther F. would
recommend this plan to a friend or relative.
Thank you for taking the time to help your fellow travelers.
The InsureAssist TravCan plan offers Trip Delay that includes reimbursement for "(b) Any reasonable additional expenses incurred" as a result of a Common Carrier delay. The policy defines Additional Expenses as "...any reasonable expenses for meals and lodging which were necessarily incurred as the result of a Hazard and which were not provided by the Common Carrier or other party free of charge." This definition precludes reimbursement for the taxi under this policy.
In the future, should you wish to find a plan that would reimburse additional transportation expenses such as taxis from the hotel to the airport under Trip Delay, please call Customer Care at 800-487-4722 for quotes.
Although we didn't need to call upon the travel insurance plan, it provided a measure of reassurance about medical needs while out of the USA and, of lesser importance, invested travel expenses. You were easy to deal with on the web and we felt that we had a good understanding of coverage and how to make use of it if need be. Thanks.
John M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.