Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
It had the aspects we needed at reasonable price. We didn’t need it thank goodness, but there was a medical emergency on our cruise which made the point that you never know when it could be you.
Dean M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It's all good until it's time to file a claim. Then they want to say they don't cover illness. My son (who I had insured) got sick on our cruise ship and now ArchIns is saying they aren't the primary. Our medical doesn't cover out of the country which is the reason we purchased travel insurance. This company is a complete joke and I'll never purchase through them again.
Joshua R. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for taking the time to reach out to us. We are sorry to hear that your son got sick on your trip, and hope that he has made a speedy recovery.
The plan that you purchased provides excess medical coverage, which means a claim for any illness or medical treatment must be filed with your primary medical provider first. This way, we have proof of any payment from your primary provider and are able to reimburse the remaining expenses. If your primary insurance provider does not provide coverage for this type of claim, we would still need proof of their $0 payment.
We have also sent you an email outlining the other additional documentation we need in order to complete your claim.
We appreciate your understanding during this process. If you have any further questions regarding your claim, please feel free to reach out to us at 855-762-6252.
Thank you for taking the time to reach out to us. We are sorry to hear that your son got sick on your trip, and hope that he has made a speedy recovery.
The plan that you purchased provides excess medical coverage, which means a claim for any illness or medical treatment must be filed with your primary medical provider first. This way, we have proof of any payment from your primary provider and are able to reimburse the remaining expenses. If your primary insurance provider does not provide coverage for this type of claim, we would still need proof of their $0 payment.
We have also sent you an email outlining the other additional documentation we need in order to complete your claim.
We appreciate your understanding during this process. If you have any further questions regarding your claim, please feel free to reach out to us at 855-762-6252.
Regards,
The RoamRight Team