Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Read the fine print- my lost iphone was not covered. When they say that accomodations are covered for travel delay, it only means $100. I got the last available room at Dallas Fort Worth Airport- admittedly it was the Hyatt- they only covered $100 of the $338 cost. So no food, no other related expenses. I didn't even try to claim baggage delay expenses because it was all so tiresome.
The website is not very easy to follow for claims. They kept snail mailing me the forms I had filled out incorrectly, but never let me know what needed to be changed.Then they sent everything back by snail mail for signatures. What is the point of filing on line, if everything still has to go by mail? The weather delay occurred in January, and I am only closing the claim today in March. I will not use Tripmate again.I've had better experience with other travel insurance such as Allianz.
Kathleen G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Good policy at a reasonable cost. I always use insure my trip when insurance is necessary for my travel schedule. Their reps are very helpful and courteous always offering a lot of options and explain the payment schedule so that the premium is paid in a timely manner. Thankfully, I have never had to file a claim.
Steven B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
PLEASANT AND PROFESSIONAL EXPERIENCE WITH THIS COMPANY, PAPERS REQUIRED BY CUBAN GVMT. ARRIVED ON TIME AND PRICE WAS ROUGHLY HALF OF WHAT TRAVEL AGENCY WANTED TO CHARGE.
Christa F. would
recommend this plan to a friend or relative.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for your feedback. We appreciate your comments and continually use customer feedback to improve our products. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
I had to cancel my entire trip at the last minute for medical reasons. My claim was straightforward and simple, and it was processed and paid promptly.
Richard G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.