Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not use it so can't provide too much feedback.
Donna W. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
I did not have to use the coverage or file a claim so I do not have much to review about it. However the peace of mind was great.
Patricia M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I’m so glad I didn’t need to use this coverage while vacationing in Egypt, but I felt assured in case of emergency.
Helen W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
I thought I was going to have to file a claim because my friend who was traveling with me son passed. You rep was so compassionate and understanding. She sent me everything I needed to file the claim but told me that due to the circumstances the airline could possibly refund. I did not know this. My friend was not able to go on the trip and the airline refunded her immediately. I really appreciate your representative. She was awesome! I will use this travel insurance again. Outstanding customer service.
Wilma H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I would buy it again for future travel.
Elaine R. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel Protection
ExactCare
It was quick and easy to get a reasonably priced plan through Berkshire Hathaway. We didn't need to file a claim for our trip so I can't speak to that aspect.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Your plan covered areas and coverage amounts which we wanted. It was the best price for what we wanted. I would like to see some reductions in your prices for those who have maintained good health.
Charlotte N. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I purchased a plan from AXA Assistance to cover everything, cancel for any reason, terrorism, medical reasons, etc. I was unable to go on my trip due to medical reasons, so I filed a claim. I had my physician fill out their form, and I faxed in the paperwork immediately with all the other requested information. They sent me an email saying they received my fax and to wait 30 days before expecting a response. Really? I waited 30 days, called and spoke with a representative that was very contrite, and told me I would hear from someone soon. Another week went by, so I called back and was told again that someone would reach out to me. The next day I received an email from a claims adjuster that my medical form was not correct. The physician said I was unable to travel from the time of my clinic appointment to the present day, which was the case. So I had to call again and ask why that was not correct. Again, the representative was very polite. At this point I was very angry. I asked what I was supposed to have the physician state on the form? I was told that there can't be an open date. Several times on these calls I pointed out that I purchased a policy that covered "cancellation for any reason" so I didn't understand why this was taking so long as I had a valid reason. I accused them of dragging their feet so that they wouldn't have to pay the claim. Twice I had representatives ask me if I changing my claim filing under "cancellation for any reason." I was reluctant to start the process over as much time had already passed.
I sent in the correct form from my physician with a finite date, that ended when the tour ended. Apparently that is their policy, but no one informed me before. Why didn't the claims adjuster just state their policy? And why do they need a finite date for medical reasons? I faxed in the updated forms with a letter that stated I was going to notify the state insurance commission, as well as post negative reviews on every social media site I was able. I received a confirmation the next day via email that my claim was approved. They sent me a check, but it took at least two weeks.
I would NOT recommend this company. As I stated, I really felt as though I was given the run around so as to delay or avoid payment of my claim.
I sent in the correct form from my physician with a finite date, that ended when the tour ended. Apparently that is their policy, but no one informed me before. Why didn't the claims adjuster just state their policy? And why do they need a finite date for medical reasons? I faxed in the updated forms with a letter that stated I was going to notify the state insurance commission, as well as post negative reviews on every social media site I was able. I received a confirmation the next day via email that my claim was approved. They sent me a check, but it took at least two weeks.
I would NOT recommend this company. As I stated, I really felt as though I was given the run around so as to delay or avoid payment of my claim.
Lise T. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Mar 01,2018
The trip included a
tour
AXA Assistance USA
Platinum
Insurance provided what I judged to be costly but necessary coverage. Price of it clearly indicates that I need to consider whether I really need it for future travel.
Richard B. would
recommend this plan to a friend or relative.
-
Kyle
Thank you for providing feedback on this policy.
Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly. Your policy also included the Cancel For Any Reason benefit, which will increase your premium.
Please feel free to give us a call when you plan your next trip. We have licensed agents available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
Nov 29,2017
The trip included a
cruise
AXA Assistance USA
Gold
The best part of having the insurance is NOT having to use it!
Claire G. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 22,2017